• Identifying, evaluating, and engaging qualified vendors in line with approved vendor selection criteria and sourcing and procurement policy.
• Ensure adherence to procurement procedures and standards through creating awareness to the users on the processes to be followed.
• Organizing and supporting the development sourcing strategies aligned to the Company’s overall ICT and digital transformation strategies
• Organizing vendor on-boarding and contracting in line with company policies
• Conduct market analysis to identify trends, risks and opportunities in the supply market environment.
• Preparation and issuance RFIs, RFQs, RFPs, and tender documents in line with policies.
• Coordinating the end-to-end procurement cycle for works, products and services including hardware, software, licenses, support contracts, IT infrastructure and digital platforms.
• Identify cost reduction opportunities through demand aggregation, strategic sourcing, and improved contract terms.
• Coordinating bid evaluations, supplier due diligence, and recommendation reports.
• Provide regular reporting on ICT procurement activity, cost savings, contract status, and pipeline.

Contracting and Risk Management

• Negotiate for value-for-money i.e., competitive favorable contract terms, pricing, SLAs, and delivery schedules with selected vendors, ensuring value for money and risk mitigation.
• Ensure all procurement transactions comply with internal policies, procurement laws, and regulations.
• Collaborate with Legal, Risk, IT Security and Finance teams during contracting, performance reviews and appraisal processes.

Supplier Management & Performance Monitoring

• Developing strong relationships with ICT suppliers, service providers, and partners.
• Monitoring and evaluating supplier performance against agreed SLAs and KPIs.
• Resolve any disputes, delivery issues, or service failures in a timely and professional manner.

Key Competencies and Skills

Technical competencies

• Strong negotiation and communication skills.
• Analytical and decision-making ability.
• Proficiency in ERP and procurement systems (e.g., SAP, Oracle).
• High attention to detail and organizational skills.
• Integrity, professionalism, and adherence to ethical procurement practices.

Behavioral Competencies

• Ability to manage multiple priorities under tight deadlines.
• Collaborative and solutions-oriented mindset.
• Strong stakeholder engagement and relationship management.

Minimum Qualifications, Knowledge and Experience

Academic & Professional Qualifications

• Bachelor’s degree in Procurement, Supply Chain Management, ICT, Business Administration or a related field.
• CIPS certification is highly desirable.

Experience

• Minimum 4 years of progressive experience in ICT procurement, preferably within banking or financial services.
• Strong knowledge of procurement regulations, ICT market dynamics, and contract law.
• Proven experience managing ICT tenders and vendor negotiations.
• Demonstrated ability to collaborate across ICT, Legal, Finance, and Risk & Compliance functions.