Operations Officer at Yehu Microfinance Services Limited
Location | NAIROBI, Kenya |
Date Posted | April 16, 2025 |
Category |
Administration
Operations Secretary |
Job Type |
Full-time
|
Currency | KES |
Description
YMSL is a financial services organization that models itself after the Grameen Bank in Bangladesh. We use a group-based lending methodology and work exclusively in rural and peri-urban Coastal Kenya. Yehu offers savings and a variety of loan products to its clients. Credit officers travel by foot, or on motorbike to meet weekly or bi-weekly with clients, 80% of whom are in the remote Coastal villages in Kenya
Responsibilities
- Provide leadership in business growth and development for branch teams to enable operating sustainable business units through operational efficiency, optimal revenue generations customer satisfaction and impartation of the mission and vision of Yehu.
Human Resource Management and Development
- Inculcates the necessary technical, leadership and behavioral competences and skills necessary to realize the performance culture that drives desires productivity for profitable business units for staff under jurisdiction
- Source of motivation for staff under jurisdiction through support, empowerment and accountability by applying best practices in performance management strategies and techniques.
- Champion of compliance practices for operating units under jurisdiction as a means of delivering standardized services to esteemed clients and other stakeholders.
Financial and Portfolio Management
- Operates profitable and sustainable operates units under jurisdiction
- Maintains desired portfolio growth and quality and per the prescribed performance indicators for business units under jurisdiction
Risk Management and Controls
- Identify, assess, and leverage internal controls and other actions to mitigate operational and financial risks in operational units (branches).
- Sustains compliance efforts risk and internal controls within the defines appetites for all operating units under jurisdiction.
- Inculcates to all unites under jurisdiction best practices in risk management and internal controls through various tools as sanctioned by management to create a pragmatic proactive risk management culture that supports business growth and sustainability within the mission and vision of the institution as well as the strategic goals and objectives.
Innovation and Change Management
Applying Instructions





ABOUT THE ROLE
REQUIREMENTS
RECRUITMENT CONSENT FORM
COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
I hereby certify that the facts set forth in the completed employment application are true and complete to the best of my knowledge. I understand that if employed, falsified statements on this application may result in dismissal. I release and hold harmless any person, firm, or entity that discloses matters in accordance with this authorization, as well as from liability that might otherwise result from the request for use of and/or disclosure of any or all of the foregoing information.
Your personal data will be collected and used by us for the following purposes and we may disclose your personal data to third parties where necessary for the following purposes:
a) Assessing and evaluating your suitability for employment in any current or prospective position within the organization; and
b) Verifying your identity and the accuracy of your personal details and other information provided.
GUIDELINES
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