• Data Analysis: Collecting and analyzing data on various business processes, financial performance, market trends, and operational efficiency.
• Reporting: Creating reports and dashboards that summarize findings and present them to stakeholders, helping them make informed decisions.
• Performance Metrics: Developing and monitoring key performance indicators (KPIs) to assess the efficiency and effectiveness of different business areas.
• Strategic Recommendations: Providing actionable insights and strategic recommendations based on data analysis to improve overall business performance.
• Collaboration: Working with different departments, such as finance, marketing, and operations, to understand their performance challenges and support them in achieving their goals.
• Forecasting: Using historical data and market trends to make forecasts about future business performance and help inform strategic planning.
• Continuous Improvement: Identifying areas for process improvement based on data insights and recommending methods to enhance productivity and profitability.
• To succeed in this role, strong analytical skills, proficiency in data analysis tools (like Excel, SQL, or BI software), and the ability to communicate insights effectively are essential.

CORE  ACCOUNTABILITIES AND DELIVERABLES 

• Financial: Provide monthly product performance reports with insights to guide Business decisions
• People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.
• Processes: Adhere to Product House Process and procedures mitigating any risks laid down.
• Systems: Ensure platforms and systems used for data analytics are readily available and UpToDate
• Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously

KEY DECISIONS MADE BY THE POSITION -HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN

• The above position plays a crucial role in evaluating, measuring, and improving financial performance and operational efficiency in the business.

COMPLEXITY EXPECTED IN THE ROLE (EG.  MULTIPLE COUNTRIES, CROSS-FUNCTIONAL RESPONSIBILITIES, DELIVERING THROUGH OTHER THIRD PARTIES/PARTNERSHIPS, ETC..) 

• The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel performance reports.

 Qualifications

 KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE

Technical Competencies

• Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.
• Data Visualization – Proficient with tools like Tableau or Power BI.
• Product Analytics Tools – Experience with Google Analytics.
• KPI Tracking – Defining and measuring product success metrics.
• Experimentation – A/B testing, experimentation design, result interpretation.
•  Leadership & Soft Skills
• Business Acumen – Linking product performance to business outcomes.
• Team player and Team management
• Communication – Translating data into insights for stakeholders.
• Stakeholder Management – Collaborating across product managers and business teams.
• Critical Thinking – Solving problems and identifying key insights.
• Influence & Adaptability – Leading with data and adjusting in fast-paced environments.

EXPERIENCE REQUIREMENTS

• Number of years: 10 years and above
• Markets: Francophone markets a plus
• Functional areas: Data Science, Business Intelligence, Data Analysis
• Other: Report writing/ Presentation skills

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS 

• First Degree in Data Science/ Data Analytics
• Masters Degree in Business Administration an added advantage
• Artificial Intelligence/ Predictive Analytics Diploma

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Job Purpose

The Card Services Technical Lead is responsible for implementing all Card Services by integrating channels  to the Way4 Switch. This includes managing a team of engineers to build scalable RESTful APIs, application  logic, and integrations with internal and external systems to deliver efficient card services to customers

Job Responsibilities/ Accountabilities/ Operational Efficiency:

• Design and implement card management solutions and services
• Develop and implement APIs and microservices for banking system integration
• Collaborate with front-end and back-end teams to ensure a seamless user experience
• Ensure compliance with PCI/DSS standards
• Maintain high system availability, security, and performance
• Design scalable and reliable components for current and future needs
• Write clean, maintainable, and efficient code in .NET
• Build and maintain RESTful APIs in C#
• Develop and execute unit, integration, and performance tests
• Troubleshoot and fix bugs to ensure system stability
• Manage deployment processes and support production releases
• Monitor system performance and proactively resolve issues
• Collaborate with frontend and mobile app developers on API specifications
• Participate in Scrum ceremonies and Azure DevOps task breakdowns
• Financial: Efficient use of resources in delivering card services
• People: Collaborate with engineering teams; no direct reports
• Processes: Agile development, CI/CD, DevOps practices
• Systems: Way4 Switch, Finacle Core Banking, RESTful APIs
• Customers/Clients: Internal teams and end-users of card services

Qualifications

Required Skills and Qualifications

• Expertise in C#, Java, .NET, REST/SOAP APIs
• Deep knowledge of ATM Switch (WAY4), Finacle Core Banking
• Familiarity with PCI/DSS, ISO 8583, OAuth, JWT
• Experience with Docker, Kubernetes, SQL Server, Oracle, MongoDB
• Strong system design and microservices architecture skills
• Experience with Kafka, gRPC, and API management
• Agile mindset, strong communication, and collaboration skills
• Must-Have: Bachelor’s degree in IT, Software Engineering, Computer Science

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Job Purpose

Responsible for design, development and delivery of digital financial services product and services and ensuring they meet customer needs, are secure and conform to regulatory requirements. The role bridges business needs with technical execution by managing API’s, digital financial services platform, Mini apps and supports coordination across cross-functional teams and external partners. The role is responsible for ensuring that new products, innovations and enhancements are identified, developed, tested and delivered on time across our ecosystem (both internally and externally).

Job Responsibilities

• Oversee the end-to-end product lifecycle, from concept, design, development, testing, deployment to post-launch support.
• Translate product requirements into technical specifications and development roadmaps.
• Lead technical teams in developing API.s, Integrations and mini-app solutions for digital financial Platforms
• Ensure roadmap delivery of Digital Financial Services Platform
• Act as a bridge between business, technology and operations team to ensure seamless product execution
• Enforce quality standards for UAT, regression and performance testing for all digital financial services solutions
• Implement controls around fraud, system downtime across all solutions
• Drive new innovations through new features and or through configurations
• Continuous product improvement based on customer feedback

Qualifications

Job Requirements

Skills

• Strong Technical and analytical skills and ability to translate business needs into technical solutions.
• Deep understanding of Fintech platforms, digital financial services platforms (payments, integrated credit, Mini apps, mobile apps, USSD, STK)
• Hands-on experience in API management, versioning, and integration to third parties
• Experience in stakeholder management and negotiation skills
• Ability to manage complex relationships and multiple vendors.
• Ability to manage complex projects with multiple partners and vendors
• Good understanding of financial regulations and compliance
• Team management skills
• Critical thinker with innovative mindset.

Education

• University Degree in IT, Computer Science, Engineering or related Field
• Masters will be an added advantage
• 8+ years of experience in product development, technology, delivery in a fintech or digital financial services.

go to method of application »

JOB PURPOSE:

The Card Services Technical Lead is responsible for implementing all Card Services by integrating channels to the Way4 Switch. This includes managing a team of engineers to build scalable RESTful APIs, application logic, and integrations with internal and external systems to deliver efficient card services to customers.

the KEY responsibilities (DUTIES):

• Design and implement card management solutions and services
• Develop and implement APIs and microservices for banking system integration
• Collaborate with front-end and back-end teams to ensure a seamless user experience
• Ensure compliance with PCI/DSS standards
• Maintain high system availability, security, and performance
• Design scalable and reliable components for current and future needs
• Write clean, maintainable, and efficient code in .NET
• Build and maintain RESTful APIs in C#
• Develop and execute unit, integration, and performance tests
• Troubleshoot and fix bugs to ensure system stability
• Manage deployment processes and support production releases
• Monitor system performance and proactively resolve issues
• Collaborate with frontend and mobile app developers on API specifications
• Participate in Scrum ceremonies and Azure DevOps task breakdowns

Qualifications

KEY TECHNICAL AND LEADERSHIP competencies REQUIRED FOR SUCCESS IN THE ROLE:

• Expertise in C#, Java, .NET, REST/SOAP APIs
• Deep knowledge of ATM Switch (WAY4), Finacle Core Banking
• Familiarity with PCI/DSS, ISO 8583, OAuth, JWT
• Experience with Docker, Kubernetes, SQL Server, Oracle, MongoDB
• Strong system design and microservices architecture skills
• Experience with Kafka, gRPC, and API management
• Agile mindset, strong communication, and collaboration skills

Experience requirementS:

• 8+ years in software development
• Experience in financial services and card systems
• Proven track record in system integration and API development

Academic qualifications and certifications:

• Must-Have: Bachelor’s degree in IT, Software Engineering, Computer Science
• Nice to Have: Certifications in cloud technologies, DevOps, or security standards

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Job Purpose

A Market Intelligence Senior Manager plays a strategic leadership role in shaping data-driven decision-making across the organization. They align research insights and analytical frameworks with business priorities to uncover growth opportunities, optimize performance, and guide innovation. By overseeing the design and execution of research initiatives, they ensure that product, customer, and market intelligence is actionable and impactful. Their leadership supports revenue growth through strategic foresight, cost efficiency through operational insights, and customer satisfaction through evidence-based improvements. They also uphold data governance and regulatory standards, ensuring that analytics practices are ethical, secure, and aligned with organizational goals.

Responsibilities

• Data Governance and Quality: Establish standards for data integrity, consistency, and ethical use, ensuring that all analytics outputs are reliable and regulatory-compliant.
• Insight Leadership: Translate complex data into actionable insights that inform executive decision-making, product development, customer experience, and operational efficiency.
• Performance Monitoring: Define and oversee enterprise-level KPIs, ensuring that performance metrics are aligned with strategic objectives and continuously monitored.
• Cross-Functional Collaboration: Partner with leaders in finance, marketing, operations, and product to identify analytical needs and deliver tailored solutions that support their goals.
• Forecasting and Scenario Planning: Guide the development of predictive models and forecasting tools to support long-term planning and risk mitigation.
• Capability Building: Mentor and develop a high-performing analytics team, including roles like Product Performance Analysts, fostering a culture of continuous learning and innovation.
• Continuous Improvement: Champion the use of analytics to identify inefficiencies, optimize processes, and enhance profitability and customer satisfaction.

Accountabilities

• Financial: Provide Quarterly competitor Financial performance reports with insights to guide Business decisions
• People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.
• Processes: Adhere to Product House Process and procedures, mitigating any risks laid down.
• Systems: Ensure platforms and systems used for market intelligence are up to date and well-integrated.
• The above position plays a pivotal role in analyzing market trends, generating actionable insights, and informing strategic decisions that drive business growth and enhance competitive positioning.
• The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel , business reports.
• Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously

Critical Relationships

• A: Internal : Own Team, ExCo, Board,
• B: External : Suppliers

Qualifications

Key Technical and Leadership Competencies Required

Technical Competencies

• Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.
• Data Visualization – Proficient with tools like Tableau or Power BI.
• Product Analytics Tools – Experience with Google Analytics.
• KPI Tracking – Defining and measuring product success metrics.
• Experimentation – A/B testing, experimentation design, result interpretation.

Leadership & Soft Skills

• Business Acumen – Linking product performance to business outcomes.
• Communication – Translating data into insights for stakeholders.
• Stakeholder Management – Collaborating across product managers and business teams.
• Critical Thinking – Solving problems and identifying key insights.
•  Influence & Adaptability – Leading with data and adjusting in fast-paced environments.

Experience Requirements

• Number of years: 15+ years and above
• Markets: Francophone markets a plus
• Functional areas: Research, Market Intelligence, Analysis
• Other: Report writing/ Presentation skills

 Academic Qualifications

• Master’s degree in Strategy
• Degree in Economics