Unit Manager – Retail Sales
Location | Nairobi, Kenya |
Date Posted | November 27, 2021 |
Category |
Sales and Marketing
|
Job Type |
Full-time
|
Currency | KES |
Description
Role holder will be responsible for providing overall leadership to a group of Financial Advisors (unit) as prescribed in Britam to ensure key performance deliverables for the unit are met.
We have oppotunities across our 32 Branches in the following regions;
• Nairobi Region
• Mt. Kenya Region - Nyeri, Embu, Meru, Murang'a, Nanyuki
• Rift Valley Region - Nakuru, Eldoret, Narok, Kitale, Naivasha
• Western/ Nyanza Region - Kisumu, Kisii, Bungoma, Kakamega, Kericho
• Coast Region - Mombasa, Nyali, Malindi
Key responsibilities
• Sales planning that achieves the set goals and objectives.
• Selling of Life Products and other company products as targets prescribe.
• Quality recruitment, selection and retention of productive Financial Advisors.
• Conducting trainings on company products, processes, sales and soft skills to achieve results.
• Conduct Field Training with Financial Advisors to ensure hands on approach to sales
• Performance management and supervision to drive sales across all product lines and meet targets.
• Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
• Market segmentation and opening of markets for financial advisors to secure business.
• Meeting the set persistency levels of life business and retention targets for other lines of business.
• Providing effective customer service to both prospective and existing customers
• Preparing sales and other management reports as required from time to time
• Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.
Key Performance Measures
• Production, Life Persistency & Business Retention, Recruitment& Training and People Management.
• As prescribed in the contractual agreement.
Knowledge, experience and qualifications required
• A business related degree is a minimum requirement or its equivalent
• Minimum 3 years’ experience in Life Insurance Unit Management added advantage
• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
• Excellent leadership, communication and interpersonal skills
• Above average computer skills
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree