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• Carry out over the counter transactions in terms of cash/cheque according to the laid down Policies and Procedures.
• Maintain authorized cash limit for a Teller when performing tellering roles.
• Ensure daily reports are captioned and reconciled as per the schedule of reports.
• Prompt reporting on cash limits and timely clearance of excess cash.
• Ensure cash security policy and procedure is adhered to.
• Comprehensively and satisfactorily attend to all customer’s/member’s inquiries.
• Providing feedback to management on improving the efficiency of the customer service process.
• Ensure all member/customer personal details are properly captured and updated within the system as per the Policy before any transaction is done.

Qualifications

• Diploma in Finance/Accounting/Banking/Co-operative Management/ Business Administration (Accounting or Finance) or any relevant business related qualifications from a recognized institution.
• Proficiency in computer applications.
• Any relevant professional qualification will be an added advantage.

Desired Skills and Competencies:-

• A person of integrity, high ethical standards and professionalism.
• Excellent communication and interpersonal skills.
• Good customer service skills.
• Good Planning and organizational skills.