• • Installation, Qualification & Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
  • Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
  • Execute electrical work (e.g., cable wiring)
  • Properly handle, check, and transfer equipment non-conformities.
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities.
  • Ensure ultimate internal and external customer satisfaction.
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan and customer rules.
  • Report after sales opportunities detected on Customer site.
  • Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables.
  • Report to the Installation Site Manager for team site activities.

Your Profile

Level of Education and Language:

• Graduate of Mechanical Engineering / Mechatronics Engineering / Electromechanical Engineering or equivalent.
• English fluent, written and spoken.

Level of Experience and Skills:

• Min 5 years’ experience in field service.
• Experiences in high speed rotary filling machine.
• Experiences in different application e.g., CSD (Carbonated), HR (Hot Filling), PH (Preferential heating), Aseptic, plasma coating technology PET, and others is an advantage.

Your Mission

• • Installation, Qualification & Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
  • Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
  • Execute electrical work (e.g., cable wiring)
  • Properly handle, check, and transfer equipment non-conformities.
  • Prepare Job Progress Chart and technical reports in reference to carried-out activities.
  • Ensure ultimate internal and external customer satisfaction.
  • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan and customer rules.
  • Report after sales opportunities detected on Customer site.
  • Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables.
  • Report to the Installation Site Manager for team site activities.

Your Profile

Education and Language

• Graduate of Mechatronics Engineering / Electromechanical Engineering or equivalent
• English fluent, written and spoken.

Level of Experience

• Min 5 years’ experience in field service activities especially in Rotary labelling machine e.g. Hot melt, Cold glue, PSL.
• Experience in the beverage PET / CAN / GLASS industry.
• Consolidated technical background on Electronics and Mechanicals.
• Knowledge of Sidel machinery is a PLUS including Blowing / Filling
• Knowledgeable with the PLC program (Siemens / B&R / ELAU).
• Able to travel (up to 90% in international environment)

Your main tasks will include:

• Deliver product technical training sessions in line with the internal and external customer requirements
• Monitor and ensure continuous improvement of the training sessions’ quality
• Design Technical Training material and documentation accordingly to Customers and internal employees training demand
• Define length and content of TTC Training Courses to maximize quality and effectiveness of learning solutions
• Create, design and manage training modules to support FSE Training Path
• Create and design multimedia objects to be included in training materials
• Support training Innovations by investigating and piloting innovative training methods and solutions
• Support product training quotation in building the Training offers with  guidelines about course length and content
• Make travel arrangements in cooperation with the reference Training Assistant
• Mentor junior trainers
• Make travel arrangements in cooperation with the reference Training Assistant

Your Profile

• Technical diploma with a specialisation in industrial automation engineering
• Fluent in English – Able to travel worlwide.
• Good understanding of learning solutions and willing to learn Sidel equipment
• Technical subject matter expertise on Technical Training solution area
• Knowledge of training content design tools, pedagogy and Soft Ware
• Previous experience as a trainer and/or Sidel equipment is a plus

• Accountable for meeting budgeted sales and margins for the assigned region.
• Manage the sales managers and develop new markets within assigned region.
• Establish strong relationships with customers by building a network of contacts within their organization
• Identify market potential and develop plans & strategies for developing business and achieving sales targets
• Manage key customer relationships and participate in closing strategic opportunities
• Provide detailed and accurate sales forecasting
• Put in place infrastructure and systems to support the success of the sales function
• Contribute to customer, market and competitor activities monitoring
• Initiate product development strategies (short and long term) through the Product Development Plan
• Represent Sidel at events/conferences/seminars when applicable and network with trade and sales organizations in the industry.
• Development of the Sales Managers to help them get the right skills for goal orientation
• Manage potential Agents and Brokers for Sidel Group in Beverage Market.

Your Profile

Level of Education and Language

• Bachelor Degree or equivalent;
• Business school degree is a plus;
• Fluent level of English is a must; Foreign language as per geography is a plus

Required experience and skills:

• Minimum 10 years experience in capital equipment sales and territory/business area management, particularly in the packaging and/or rigid plastic industry
• Established customer base and network within the rigid container market
• Significant rigid container equipment, market and industry knowledge
• Market evaluation and analysis skills, planning skills; ability to develop and present a value proposition
• Good communication and presentation skills
• Sales management experience; excellent negotiation skills; Experience in managing a team of 2+ managers;
• Good understanding of Sidel business context;
• Expertise in project management;
• Knowledge of main finance topics to be the right front end of our finance stake

Your Mission

Offer Preparation:

•  Understand customer requests and translate his needs.
• Coordinate with all involved product divisions to provide a full complete solution answering customer needs
• Support Services sales team in sales, proposals, and presentations as needed
• Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction

Projects Execution:

• Project registration in SAP
• Initiate the project with customer and aftersales manager
• Set a full schedule and coordinate with customer accordingly
• Evaluate technical feasibility and technical risks of project so as to determine proper level of support at Supply Chain and PM&D
• Coordinate with all the involved business units to ensure the launching of the correct parts and follow up on delivery
• Conduct risk assessment and set mitigation plan to reduce any impact on the project
• Keep monitoring Quality -Cost (Budget) – Delivery (Timeline) of the projects
• Manage project crisis and plan for a course of action in conjunction with all project actors
• Reporting project progress on a weekly basis
• Arrange the logistics of the parts (packing, consolidation, and shipping to customer)

Projects Installation:

• •  Planning of the required resources and skills to conduct the installation
  • Coordinate with the planning team to ensure the provision of the right skills
  • Arrange Health Safety Environment & Security (HSE&S) coordination plan
  • Arrange the logistics of the installation team and coordinate with the customers accordingly
  • Coordinate with the team on site and provide the required support to complete the job
  • Create and follow up punch list due to any nonconformity found on site
  • Monitor and support the intervention till he gets the technical acceptance of the project

Project Closing:

•  Conduct Root cause analysis to understand the root of the problem and set learned lessons
• Ensure that all the invoices are issued completely
• Ensure database update
• Set a closing meeting with the customer
• Arrange customer satisfaction survey

Your Profile

Level of Education and Language:

• Bachelor Engineering Degree or equivalent
• Fluency in English
• PMP certificate is a plus

Level of Experience:

• 3+ years’ experience in project management with strong technical expertise
• Experienced in Packaging, Sidel equipment and Services Portfolio
• Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly drawing
• Knowledge of MS Office, Project and SAP a plus