• Bot Design: Design and develop advanced RPA bots using platforms (e.g., UiPath, Automation Anywhere) that meet 95% of process automation requirements.
• Coding and Configuration: Write efficient and maintainable automation scripts (e.g., using Python, VBA), ensuring 99% process accuracy and reliability.
• Scalability Support: Build RPA solutions capable of supporting a 5 million-transaction capacity by 2027, aligning with scalability goals under senior guidance.
• Testing and Validation: Perform comprehensive testing (e.g., unit, integration, stress), achieving a 95% defectfree deployment rate within assigned timelines.
• Collaboration: Work with the Senior Manager – RPA and business analysts to implement automation solutions, contributing to on-time project delivery.

RPA Operations and Optimization

• Bot Maintenance: Manage and optimize deployed bots, ensuring 99.9% uptime and resolving 90% of issues within 24 hours across subsidiaries.
• Performance Tuning: Enhance bot performance (e.g., execution speed, error handling), reducing process delays by 15% within 12 months.
• Monitoring and Troubleshooting: Utilize RPA monitoring tools (e.g., UiPath Orchestrator, Blue Prism Control Room) to track bot health, delivering weekly reports to the Senior Manager – RPA with optimization insights.
• Incident Resolution: Diagnose and resolve bot failures, maintaining a 90% resolution rate within SLA timelines. Documentation: Maintain detailed bot documentation and logs, ensuring 100% traceability for audits and team reference.

Innovation and Technical Advancement

• Technology Integration: Incorporate advanced RPA features (e.g., AI, OCR, NLP) into bots, contributing to a 10% efficiency gain by 2026.
• Automation Enhancement: Optimize automation workflows, reducing manual intervention by 15% within 18 months.
• Scalability Contribution: Enhance RPA frameworks to support increased demand, aligning with a 5 milliontransaction target by 2027.
• Future-Proofing: Recommend innovative RPA tools and techniques (e.g., hyper automation, process mining), reducing technical debt by 5% annually.
• Continuous Improvement: Propose and implement bot enhancements, improving automation reliability and performance by 10% annually.

Corporate Governance, Compliance, and Risk Management

• Governance Adherence: Ensure RPA development aligns with Jubilee’s governance policies, reflecting values of integrity and transparency.
• Regulatory Compliance Support: Develop bots in compliance with regulations (e.g., Data Protection Act, IFRS 17), achieving 100% audit readiness.
• Risk Management: Identify and report RPA risks (e.g., bot errors, security vulnerabilities), contributing to a 15% reduction in incidents through proactive measures.
• Security Practices: Embed security protocols in bots (e.g., encryption, access controls), maintaining a 99% compliance rate with IT security guidance.
• Audit Support: Provide bot documentation and logs for audits, supporting zero material weaknesses in controls.
• Ethical Standards: Uphold ethical RPA development practices, ensuring transparency and accountability per Jubilee’s corporate governance principles.

Collaboration and Operational Enablement

• Team Synergy: Collaborate with RPA analysts, developers, and business teams to deliver cohesive automation solutions, enhancing team productivity by 10% annually.
• Technical Support: Provide expert-level support for RPA-related issues, achieving a 90% satisfaction rate within 12 months.
• Knowledge Sharing: Share RPA expertise during team sessions, contributing to a 10% increase in collective technical proficiency within 12 months.
• Business Enablement: Assist business units with automation deployment, improving operational efficiency by 10% annually.
• Training Engagement: Participate in training on RPA platforms and technologies, achieving 80% proficiency within 6 months.

Performance Monitoring and Reporting

• Bot Metrics: Monitor and report on bot performance (e.g., uptime, error rates), delivering weekly updates to the Senior Manager – RPA.
• Issue Resolution: Resolve assigned bot issues, maintaining a 90% resolution rate within SLA timelines.
• Compliance Tracking: Ensure 100% adherence to governance and regulatory standards, reporting compliance status monthly.
• Performance Insights: Track RPA KPIs (e.g., process completion time, cost savings), providing quarterly insights for optimization.
• Continuous Improvement: Offer data-driven recommendations for bot enhancements, contributing to a 5% annual improvement in automation effectiveness.

Key Deliverables

• RPA Bots: Deliver high-quality RPA bots within 12 months, adopted by 100% of targeted processes.
• Performance Gains: Improve process efficiency by 15% and reduce delays by 10%, supporting 5 million transactions by 2027.
• Compliance Excellence: Achieve 100% compliance with regulatory and governance standards, with zero audit findings annually.
• Value Contribution: Support $15M in operational value through RPA development by 2027.
• Skill Development: Achieve 80% proficiency in advanced RPA tools within 6 months.
• User Satisfaction: Support a 90% satisfaction rate for RPA-related support within 12 months

Key Competencies

• • Technical Expertise: Strong ability to develop and maintain RPA solutions.
  • Analytical Thinking: Skill in diagnosing and resolving bot performance issues efficiently.
  • Collaboration: Ability to work effectively with technical and business teams.
  • Communication: Capacity to explain technical concepts to diverse stakeholders clearly.
  • Ethical Integrity: Commitment to ethical and compliant RPA practices.
  • Attention to Detail: Precision in bot development and testing.

Relevant Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field from a recognized institution.
• Professional certifications such as UiPath RPA Developer Advanced, Automation Anywhere Certified Advanced RPA Professional, or Blue Prism Developer are strongly preferred.
• Professional Experience: 5+ years in RPA development, software engineering, or a related role.
• Industry Exposure: Proven track record in insurance, financial services, or technology-driven sectors, ideally with RPA projects.
• RPA Expertise: Experience developing bots for processes supporting 500K+ transactions or significant operational impact.
• Team Collaboration: History of working in agile teams on automation projects.
• Regulatory Awareness: Familiarity with ensuring compliance in a regulated, multi-country environment