Senior Officer, Retail/SME Dealer Job SBM Bank
| Location | NAIROBI, Kenya |
| Date Posted | November 5, 2025 |
| Category |
Accounting
Banking Communication Education / Teaching Management |
| Job Type |
Contract
|
| Currency | KES |
Description
To work closely with frontline relationship managers and SME portfolio managers playing a key role in marketing treasury products to clients and to deliver the FX SME & Retail set budgets as well as Synergize with Branch network.
Responsibilities
- Working closely with SME portfolio managers, RMs and BMs to push for FX business.
- Ensure the branches meet the set targets by developing a clear concise and focused sales plan based on existing treasury sales strategy highlighting the activities to be carried out.
- Strategic Planning for Marketing FX Treasury Products with Branches.
- Execution of retail/SME sales FX strategy to aim at growing market share and revenue targets.
- Co-ordination of FX training and support on forex to all Branches.
- Handle day –to- day treasury related queries from branches/clients
- Manage, coach and develop a high-performance sales team to meet set deliverables.
- Engagement with Branches and customers daily on current market trends.
- Increase number of clients.
- Reactivation of client accounts.
Key Relationships
Customers of this Position:
- All Departments in the Bank
- All the Branch Heads, FX Champions at the branches
Knowledge; Skills and Experience required for this Role
- Bachelor’s degree in Business Studies.
- Minimum of (2) years of experience.
- Proficiency in Microsoft Office Suite.
- ACI Certification.
Competencies required for this Role
- Dynamic, analytical and self-driven individual with the ability to work under pressure.
- A passion for performance, team play and achievement in a competitive and dynamic environment
- Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
- Ability to interact well with all levels of management and staff
- The candidate must have excellent leadership, organizational, and planning skills
- The person should have the ability to identify a customer need or problem and offering suggestions that will effectively solve the problem within the shortest time possible.
- Aids in the arbitration of branch-forex related issues with the respective Branch Managers/ABMs.
Accountability
Delegated Authority
Applying Instructions
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