Primary Responsibilities

• Work with the business units to address their HR requirements in liaison with the Head of Human Resource.
• Maintain and develop a strong employer brand in the local market and beyond.
• Implement effective and innovative search and selection and effective onboarding process while ensuring that procedures are consistently followed.
• Manage employee relations and welfare programs and provide support to line managers in maintaining a cordial employer-employee relationship to ensure a conducive work environment.
• Monitor probation periods and employment contracts and take necessary action.
• Prepare and maintain organizational charts and job descriptions, identifying succession strategies and forward planning of workforce needs of the business.
• Manage the Human Resource Information system and extract and compile HR Reports as required.
• Collect, Store and Process accurate employee data in line with the requirements of Data Protection Act.
• Assist and support managers with the performance management process and provide coaching to managers in HR matters such as giving feedback, counselling staff etc.
• Schedule and coordinate logistics for staff training sessions.
• Coordinate the NITA application and reimbursement process by making timely and correct applications and reimbursement claims and thereafter preparing relevant reports.
• Manage time and attendance system.
• Execute the exit process per prescribed procedures.
• Act as focal point for all initial queries from staff regarding staff policies and procedures.
• Ensure compliance with local labour and immigration law and handle any legal issues including staff disciplinary.
• Closely work with relevant departments in processing visa/resident permits for international/expatriate staff.
• Any other duties as assigned by immediate supervisor.

Academic Qualifications

• Relevant university degree, e.g., in law, business administration, economics, HR management.

Professional Qualifications

• Higher National Diploma in HR.
• CHRP

Experience

• At least 5 years’ experience in HR, preferably in a busy working environment.

Skills

• HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll.
• Ability to deliver a strategic HR agenda based on business.
• Experience with budget and workforce planning.
• HR advisory capacity for senior managers in matters relating to their teams and organization.
• Computer literacy (Excel/PowerPoint/Word), ideally including experience with HR information systems.
• Strong planning and organisational skills.
• Effective communication and listening as well as counselling skills.
• Role model for integrity ensuring fair and transparent processes always and inspiring trust
• Ability to deal with ambiguity and diplomacy.
• Strong in HR reporting and analytical skills.