Sales & Marketing Representative

at HRM Connection
Location Nairobi, Kenya
Date Posted August 10, 2020
Category Sales and Marketing
Job Type Full-time
Currency KES

Description

Working under the direction of the Business Development Manager, the Sales & Marketing Representative will have the following main responsibilities:

  • Identifies, markets, qualifies, and penetrates new business opportunities from existing and potential customers using territory management skills.
  • Schedules customer appointments with key decision-makers to overcome barriers and identify growth opportunities in the local/ international global market.
  • Educates customers on technology solutions to provide tracking, pricing, and reporting capabilities
  • Collaborates with Operations to establish standard operating procedures (SOP’s) for meeting customer expectations.
  • Plans quarterly business reviews (QBRs) with customers to review business trends and transit performance.
  • Applies sales strategies gained from sales training to identify areas where solutions can be implemented.
  • Identifies account decliners and gainers to develop strategies for winning back business and promoting future growth
  • Uses state of the art customer relations management software (CRM) to develop strategic plans for customer growth and development.
  • Grow the company’s air, ocean freight, transit, import and export and domestic business/services in an assigned territory, in accordance with corporate objectives (gross profit).
  • Find & develop qualified leads through cold calling and social media, then convert them through the sales process into prospects and customers.
  • Continuously keep the sales pipeline full with deals at various types and stages, including fresh/new (qualified) leads/introductions, mid and late stage sales life cycle targets.
  • Perform regular visits to qualified prospects and customers to drive the business and grow the company’s revenue, market share and profitability.
  • Demonstrate effective negotiation and closing techniques in securing profitable business across all products and services.
  • Conducting in-depth research on competitors’ products, pricing, and market success to gain insight into customer preference and
  • Gather feedback from customers / prospects and share with the internal
  • Manipulate and manage
  • Ensure client data variances as reported by the Management are followed up in a timely manner in order to pre-empt escalation to the relevant
  • Participating in local and global logistics bids, creates and conducts proposal presentations and RFP/RFQ
  • Co-operate with regional offices and overseas agents in sales
  • Actively develop client relationships and be responsible for delivering services that meet the market requirements and offering smart solutions to secure new
  • Participating in Monthly Business Review Meetings with key
  • Produce the weekly / monthly and annually sales statistics reports for the
  • Other tasks and responsibilities assigned from time to time.

Skills & Attributes:

  • A minimum of 3-5 years of experience (Freight Forwarding Sales will be an added advantage).
  • Excellent knowledge of logistics including Air Import/Export and Ocean Import/Export.
  • Proven track record in sales, prospecting and developing accounts.
  • Knowledge of Windows based programs including Excel, Word, PowerPoint and principals of CMS (Customer Management System) is required.
  • Analytical with ability to conduct research and develop territory sales plans.
  • Proven success in gaining new business through prospecting.
  • Good presentation & business writing skills.
  • Solid verbal communication and an aggressive drive as well as commitment to develop and grow a client base.
  • Ability to interact effectively with internal and external contacts at all levels.
  • Self-motivated individual with a high level of enthusiasm.
  • Ability to think strategically and demonstrates strong problem-solving capabilities.
  • Knowledge of supply chain management and knowledge of the transportation and logistics industry.
  • Ability to use consultative selling to secure and maintain business.
  • Must understand impact of revenue on the profit and loss statement.
WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@newjobskenya.com

Popular Jobs