• • Meet Personal Banking sales targets both in number of accounts and volume and  deposits through cross selling to existing customers and acquiring new customers.
  • Generate new customers/ new company’s referrals from head office, existing customers,  or personal connections
  • Prepare target audience/lead lists and sales activities plans; implement and fill in  accurately sales activities reports
  • Conducts daily sales calls from prioritized lead lists with the objective of scheduling  companies visits / customers meetings
  • Conducts daily company visits/ customer meetings with the objective of acquiring new  customers / selling bank products
  • Receive, verify and certify against original; all account application documents and forms  from customer.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Check and verify the accuracy, completeness of the documents against the checklist  provide according to product lines; KYC/AML compliance requirements
  • Follow up on accounts and products opening and process on system
  • Communicate to customers on accounts declined
  • Handling and monitoring customer enquiries and complaints effectively to ensure  retention and loyalty

KEY PERFORMANCE INDICATORS:

• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others

QUALITFICATIONS

• Bachelor’s degree in commerce/business related field
• Have a minimum of two years working in the Banking Industry; with relevant experience  in product knowledge, analytics and risk management
• Sound knowledge of the Banking Act and the regulatory framework in the Financial  Services Industry
• Able to apply financial knowledge and skills to achieve business goals
• Able to identify and minimize potential and inherent risks in banking
• Communicates effectively and can explain complex Business issues
• Proficient in the use of Banking and office management systems
• Must not have been on Performance Improvement Plan (PIP) for the last one year.