Relationship Officer – Meru Branch at I&M Bank

at I&M Bank
Location MERU, Kenya
Date Posted June 20, 2025
Category Banking
Job Type Full-time
Currency KES

Description

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking

20 Jun 2025

Relationship Officer – Meru Branch at I&M Bank

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.
We have the largest Job seeker visits by alexa rankings. Post a Job
Resubmit your Resume Today. Click Here to Start
We have started building our professional LinkedIn page. Follow

Job Description

Remote work opportunities in Kenya

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.

Relationship Officer – Meru Branch

Job purpose:

Support the Bank’s mission through effective sales and service, targeted business development efforts and community involvement. The Business Advisor is responsible for developing and managing personal and business banking relationships in accordance with the Bank’s core values and prescribed sales process in an assigned area.

Responsibilities

    • Seek out prospective retail, business and corporate clients.
    • Carry out cross selling and upselling other Bank services and products.
    • Develop and manage deposit and loan portfolio.
    • Plan, implement and monitor growth and quality of branch credit portfolio and the bank business plan.
    • Conduct field visits and carry out the verification of loans to improve branch portfolio management.
    • Create a conducive customer service environment by building strong business relationships with the customers who result in trust, confidence and contributes to retention and brand loyalty.
    • Meet with retail, business/corporate clients, listen to their needs and provide advice on their financial needs.
    • Maintain consistent communication with clients.
    • Assist clients with services and products such as loans, cash management, bank accounts opening and queries, interest rate swaps, letters of credit, foreign exchange, insurance and others.
    • Monitor clients’ finances and commitments regularly. Maintain updated records of transactions.
    • Develop and maintain new and existing client relationships.
    • Assist customers with account opening activities.
    • Open credit files for branch customers applying for loans.
    • Loan origination at Branch Level.
    • Perform secretarial activities for the branch credit committee.
    • Manage and ensure the reduction NPLs rate.
Database management services

Knowledge, Skills and Experience Required:

  • At least a bachelor’s degree in business administration, Banking, Finance, Economics or in another related field.
  • Minimum of at least three (3) years of relevant experience in a similar field within the Banking sector.
  • Proven business and organizational skills.
  • Ability to create and maintain good customers relationships.
  • Ability to analyse and process loan applications and ability to monitor the financed projects.
  • Good understanding of the Rwandan business environment.
  • Must be fluent in English or in French, Knowledge of both languages is an added advantage
  • Knowledge of computer application and proficient use of business software.

Don't Keep Share!:

Method of Application

Diversity and inclusion in recruitment
Database management services
  • Copyright © 2025 Jobs in Kenya – https://jobwebkenya.com/. Privacy Policy

Applying Instructions

Relationship Officer - Meru Branch

Personal & Business Banking - Meru, Meru County

Apply for This Job

Department

Personal & Business Banking

Employment Type

Full-Time

Minimum Experience

Experienced

 INTERNAL CANDIDATES ONLY

Job purpose:

Support the Bank’s mission through effective sales and service, targeted business development efforts and community involvement. The Business Advisor is responsible for developing and managing personal and business banking relationships in accordance with the Bank’s core values and prescribed sales process in an assigned area.

Key Responsibilities for this role are:

  • Seek out prospective retail, business and corporate clients.
  • Carry out cross selling and upselling other Bank services and products.
  • Develop and manage deposit and loan portfolio.
  • Plan, implement and monitor growth and quality of branch credit portfolio and the bank business plan.
  • Conduct field visits and carry out the verification of loans to improve branch portfolio management.
  • Create a conducive customer service environment by building strong business relationships with the customers who result in trust, confidence and contributes to retention and brand loyalty.
  • Meet with retail, business/corporate clients, listen to their needs and provide advice on their financial needs.
  • Maintain consistent communication with clients.
  • Assist clients with services and products such as loans, cash management, bank accounts opening and queries, interest rate swaps, letters of credit, foreign exchange, insurance and others.
  • Monitor clients’ finances and commitments regularly. Maintain updated records of transactions.
  • Develop and maintain new and existing client relationships.
  • Assist customers with account opening activities.
  • Open credit files for branch customers applying for loans.
  • Loan origination at Branch Level.
  • Perform secretarial activities for the branch credit committee.
  • Manage and ensure the reduction NPLs rate.

Knowledge, Skills and Experience Required:

  • At least a bachelor’s degree in business administration, Banking, Finance, Economics or in another related field.
  • Minimum of at least three (3) years of relevant experience in a similar field within the Banking sector.
  • Proven business and organizational skills.
  • Ability to create and maintain good customers relationships.
  • Ability to analyse and process loan applications and ability to monitor the financed projects.
  • Good understanding of the Rwandan business environment.
  • Must be fluent in English or in French, Knowledge of both languages is an added advantage
  • Knowledge of computer application and proficient use of business software.

 

If you believe you meet the above requirements log onto our www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 26th June 2025

First Name

Last Name

Email

Phone

Address

City

Province

Postal Code

Country

Kenya

Resume

Choose File*

No file selected

Date Available

Desired Pay

Website, Blog, or Portfolio

LinkedIn Profile URL

If you are working, what is the name of your current employer?

If you are working, what is your current position /title?

What competencies do you posses that are aligned to this role?

Thank You

Your application was submitted successfully

Apply for This Job

Drop files here browse files ... Dropbox ...
WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@newjobskenya.com

Popular Jobs