Relationship Officer – Digital Sales Job Bank of Africa
| Location | NAIROBI, Kenya |
| Date Posted | July 26, 2025 |
| Category |
Banking
Data Entry Education / Teaching Finance Management |
| Job Type |
Full-time
|
| Currency | KES |
Description
Bank of Africa Jobs In Kenya, Digital Sales Jobs in Kenya, Product Management Jobs in Kenya, Relationship Officer Jobs In Kenya
Responsibilities
FINANCIAL
- Initiate and manage relationships of digital channels business partners/agents, and actively support relationships with third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s digital channels and products.
- Track and analyze the performance of digital channels in line with the business objectives and implement any corrective actions.
CUSTOMER
- Customer retention through offering solutions that create customer stickiness with the Bank.
- Support the branch teams to achieve digital product targets, formulate plans to engage and acquire new consumers of digital channels/products.
OPERATIONAL EFFICIENCY
- Contribute to the establishment of new business practices, procedures and guidelines for assigned digital products
- Participate in Product documentation and specifications, Product release notes and internal Product communications.
Skills/Experience Required
- Growth of Non-Funded income (Cumulative Revenue on Card and mobile Business) •Digital Acquisitions-New Customers Onboarded on Digital Channels
- Digital Penetration (Equipment Rate – Percentage of total registered clients to Total eligible Base (Registered Customers/Total Eligible Base)
- Digital Usage – Percentage of active customers to enrolled vs Eligible base
Academic & Professional Qualifications
- At least 4 years of relevant experience, including 2 years of product management/ product development experience, data analytics, and/or user facing applications.
- Bachelor’s Degree in Business related course.
- Proficiency in excel and data analytics
Applying Instructions
Kindly send your CV to recruitment@boakenya.com before Friday 1/08/25.
1.Applying For Jobs But Not Getting Interviews? Land Interviews in 60 Days — Guaranteed Offer. Get A Professional CV Review & Writing Service Today. Land Your Next Job Faster.
2.Upload Your CV Here. Register Your CV With Us And We Shall Contact You For Jobs That You Qualify. Click Here To Upload Your CV. It’s Free.
3.Grow In Your Career. Get A Better Job. Check Out Short Professional Courses Starting Next Month.
4.N.B: Free Job Advertising. When you advertise your job with us, you will reach over 500,000 qualified professionals in our database. Click here for free job advertising