Program Operations Lead,East Africa,Kenya

at HEIFER INTERNATIONAL
Location NAIROBI, Kenya
Date Posted April 21, 2025
Category Accounting
Job Type Full-time
Currency KES

Description

Heifer International is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of disability.

The Organization

Since 1944, Heifer International has supported more than 36 million Small Holder Farmer (SHF) families globally to lift themselves out of hunger and poverty while caring for the earth, in partnership with the communities we serve, including youth and women. Heifer International is now accelerating its strategic approaches to closing the Sustainable Living Income (SLI) gap for 10 million additional SHF households globally by 2030 using the Sustainable Locally Led Development (SLLD) approach.

Responsibilities

A. Strategy Implementation, Program Administration, Systems Strengthening & Coherence Building (30%)

  •  Support and ensure achievement and timely reporting of assigned country-level KPIs.
  •  Work with Regional Program leadership to provide leadership and support to assigned Country Program teams in establishing policies and procedures in administration and management capacity-building.
  •  Ensure assigned country program operations follow Heifer and local policies and procedures consistently.
  •  Develop and implement strategies, standards, tools, and best practices in Operational Quality to effectively engage partners, donors, and governments.
  •  Ensure timely communication with Heifer HQ stakeholders and assigned country program teams, meeting deadlines.
  •  Ensure assigned country programs conduct an annual review of goods and service providers to ensure cost-effective decision-making.
  •  Ensure each assigned country maintains compliance with country-level legal requirements for Heifer's operations.
  •  Ensure close coordination with other relevant global, regional, and in-country initiatives.
  •  Provide support to all assigned country offices in developing annual budgets and work plans aligned with project documents and donor contracts.
  •  Support assigned country program teams in planning and undertaking corrective management actions based on budget monitoring reports.

B. Program Excellence (20%)

  •  Ensure assigned country program semester reforecasts are completed based on accomplished and planned activities.
  •  Support assigned country programs in maintaining and sharing knowledge management resources with stakeholders.
  •  Develop and implement strategies, standards, tools, and best practices in Operational Quality to engage stakeholders effectively.
  •  Develop strategies and promote innovations to improve the effectiveness of assigned country programs.
  •  Provide strategic planning advice to assigned country program teams on best practices, standards, partnership principles, tools, and MEL to ensure high-quality impact.
  •  Monitor and provide feedback on Operational Quality.
  •  Ensure quarterly budget monitoring and monthly variance analysis for assigned country programs, with reports prepared ahead of meetings and deadlines.
  •  Work with assigned country program signature program leadership to ensure quality delivery of Heifer's model.
  •  Support the development of 5P activities and effective monitoring of the same.
  •  Review and provide feedback on regular quarterly, semi-annual, and annual reports from assigned country programs to ensure compliance with quality reporting standards and deadlines.
  •  Provide leadership in assigned country program audits and reviews.
  •  Support country-level adaptation and changes to operating and program models that drive excellence.
  •  Support performance review and ranking systems and processes in countries.
  •  Manage and direct country program progress reporting for assigned country programs to ensure high-quality reports are completed, reviewed, and submitted within Heifer and funder deadlines.

C. Strategic Partnership Development and Engagement (20%)

  •  Ensure compliance with Heifer and donor program and project guidelines, including transparency, policy compliance, and accountability to donors and external stakeholders.
  •  Support the effective management of new partnerships and the nurturing of existing ones in assigned country programs.
  •  Provide strategic support in the development and adoption of standardized approaches, practices, tools, and measurements in partnership and capacity strengthening.
  •  In collaboration with regional and country business development leadership, identify and support the creation of strong interorganizational networks and efforts to strengthen the capacities of local partners for program portfolio growth and fundraising.
  •  Represent Heifer Africa in external professional forums and donor agencies/partners in support of resource acquisition and capacity building.

D. Operational Excellence and Leadership (25%)

  •  Ensure organizational project start-up and close-out processes are followed.
  •  Support all assigned country offices in developing annual budgets and work plans aligned with project documents and donor contracts.
  •  Ensure quarterly budget monitoring and monthly variance analysis for assigned country program teams, with reports prepared ahead of meetings and deadlines.
  •  Support assigned country program teams in planning and undertaking corrective management actions based on budget monitoring reports. eqNtByl u3Bh5
  •  Review donor reports from Country Programs to ensure compliance with quality and timeline requirements.
  •  Support the development of the countries' program framework for assigned country programs.
  •  Inspire and rally country program teams through shared leadership, participatory decision-making, commitment to accountability, and Heifer's Cornerstones.

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