Job Summary

In addition, the role holder is responsible for putting in place an effective premises management program for bank’s commercial and residential properties.
General evaluation of lease and licenses, lease administration, lease negotiations, lease renewals and landlord management, audit STIG reporting and analysis of assessment reports and proposals.

Main Accountabilities

Accountability:

Business Management 40%

• Supervision and co-ordination of all Landlord issues in the Kenya Network (ATMS, Branches, Directors’ Premises, Owned non-branch facilities).
• Renewal of leases and lease administration.
• Negotiate terms with the landlords to ensure optimal savings on rent.
• Provide best practice advise to the business for the day to day management of their property portfolio
• Acquisition of site as per business request by:
  • Searching for  potential site
  • Recommending sites to business
  • Negotiating terms for space
  • Seeking  business approval from in-country and Group levels where applicable
  • Managing relationship during fit-out and occupancy
• Responsible for optimization initiatives in line with CRES policy and guidelines.
• Verify the update and correctness of the property details posted in the One-View

Accountability:

Customer Service 20%

• Assist identify prime sites for the bank for acquisition.
• Maintain constant engagement with the landlord, ensuring a favorable relationship with the landlords and customers
• Attend to premises repair requests from Branch Network/Head Office Departments from time to time that require liaison with the landlords to ensure closure within SLA.

Accountability:

Colleague 10%

• Leave taken as planned.
• Cover for staff on leave
• Demonstrate team player

Accountability:

Controls 30%

• Ensure that all landlords have been screened before committing into contract
• Support replacement/acquisition of bank titles
• Ensure all lease renewal is done in time.
• Prepare business cases for all lease events for acquisition, renewal and exit
• Ensuring any complaints raised are closed within the SLA.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

Technical Skills and Competencies

• Excellent Communication skills
• Business ACUMEN and strong Negotiation skills
• Report writing/presentation skills
• Leadership skills
• Wide knowledge of property market
• Technical skills in Valuation and property management

Knowledge, Expertise and Experience

• Ability to interpret drawings and contract documents
• Organizational skills
• Results oriented and innovative
• Ability to work and deliver within  tight deadlines