People, Talent & Operations Manager Job
Location | NAIROBI, Kenya |
Date Posted | October 15, 2025 |
Category |
Accounting
Education / Teaching Human Resource / HR Management Operations |
Job Type |
Full-time
|
Currency | KES |
Description
HR Jobs. CDL Human Resource
Responsibilities
Talent Alignment:
- Ensure the organization is staffed with the right people in the right roles to drive strategic and operational excellence.
Strategic OKR Implementation:
- Support the cascading and alignment of organizational OKRs across all departments in line with the company’s strategic direction.
Culture Development:
- Foster and maintain a culture that attracts, develops, and retains top-performing (“A”) players while promoting employee engagement and satisfaction.
Performance Management:
- Design, implement, and manage an effective performance management system that aligns individual goals with organizational objectives and drives accountability.
HR Systems and Technology:
- Recommend, implement, and oversee an appropriate HR software solution to support OKR tracking, performance management, and other key HR functions.
Operational Efficiency:
- Ensure all workstations and job roles are adequately staffed and efficiently managed.
- Maintain targeted labor efficiency ratios in alignment with the approved budget.
- Track and report remuneration and performance metrics within the revenue-share pool to ensure organizational viability and profitability.
Continuous Improvement:
- Identify opportunities to streamline HR and operational processes to enhance productivity, employee experience, and organizational effectiveness.
Requirements:
- Bachelor’s Degree in Human Resource Management, Business Administration, Organizational Development, or a related field.
- Membership with the Institute of Human Resource Management (IHRM) and possession of a valid practicing certificate.
- Minimum of 5 years of progressive experience in Human Resource Management, Talent Development, or Operations Management within the healthcare industry.
- Proven experience in implementing performance management systems, HR processes, and workforce planning aligned to organizational objectives.
- Demonstrated ability to recruit, develop, and retain high-performing teams while fostering a strong performance-driven culture.
- Strong knowledge of HR software systems, OKR frameworks, and modern people analytics tools.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence at all organizational levels.
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