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• ​Develops and nurtures relationships with key partners to foster collaboration and mutual benefit.
• Supports with partnership agreement negotiations, ensuring terms are favorable and align with company objectives.
• Collaborates with internal cross functional teams such as sales, product management, or marketing to develop join offerings or solutions with partners.
• Supports with driving initiatives to integrate partner technologies or services into company’s products or platforms.
• Supports with management of go-to-market initiatives and campaigns to promote joint offerings or solutions.
• Supports with tracking partner performance against established metrics and KPIs.
• Identifies areas for improvement or expansion with existing partnerships.
• Supports with optimizing processes and workflows related to partnership management to increase efficiency and effectiveness.
• Supports with educating internal stakeholders on the value and benefits of partnerships.
• Stays informed about industry trends, competitor activities and market opportunities that could impact partnerships.
• Supports with managing contract renewals and amendments as necessary throughout the partnership lifecycle.
• Be assertive in their approach and display well developed persuasion and influence ability.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced interpersonal, communication, and organizational skills.
• Advanced analytical skills and displays excellent business acumen
• Advanced relationship building skills with the ability to engage with a variety of internal and external stakeholders.
• Excellent team players and maintain the integrity and displays good attention to detail.
• Advanced negotiation skills to renew partnership agreements.
• Advanced knowledge of strategic partner programs.
• Great presentation, verbal, and writing skills; ability to communicate complex ideas effectively across a wide range of audience levels and functions.
• Advanced network of industry contacts.
• Able to focus and execute in a changing environment.
• Ability to make things happen.
• Advanced project management skills to effectively manage partnership initiatives/programs.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in business, computer science, or information technology or a related field.
• Customer Success training
• Good knowledge of the LAER model
• Vendor certifications – Dell, Red Hat, VMware, Palo Alto will be an added advantage
• 5 years’ work experience,
• At least 2 years’ experience in a relevant field