Operations Manager

at Ideon Limited
Location Nairobi, Kenya
Date Posted December 15, 2021
Category Administration
Job Type Full-time
Currency KES

Description

Our client FULUSI CAPITAL LTD is looking to hire an Operations Mnager

Duties and Responsibilities

  1. Develop and implement the operations strategy for the business
  2. Centralize operations processes across the business
  3. Continuously review processes to eliminate non-value adding activities and ensure that the processes are designed to deliver excellent customer service whilst mitigating risk
  4. Recruit, induct, train, supervise and mentor the Business Development team
  5. Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
  6. Develop strategies for penetrating the different geographical markets
  7. Foster a culture of excellence among the Business Development team
  8. Support efforts to achieve the business goal of becoming the preferred microfinance
  9. Any other duties as may be directed by management from time to time.

Education Qualifications

Bachelor’s Degree in a business related field with a bias in sales & Marketing; MBA an added advantage

Experience

Proven work experience as an Operations Manager in a Microfinance firm for at least 3 years

Skills Requirements

  1. Strong presentation and communication skills
  2. Proven leadership skills
  3. Good knowledge of individual lending model – targeted at MSMEs
  4. Ability to leverage on Technology
  5. Self-starter and assertive
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