Office Assistant
Location | Nairobi, Kenya |
Date Posted | August 10, 2020 |
Category |
Administration
|
Job Type |
Full-time
|
Currency | KES |
Description
Duties and Responsibilities
The duties and responsibilities are as follows:
- Operational Roles and Responsibilities:
- Delivery and dispatch of all correspondences from the office and ensuring that all bills are paid on time;
- Assisting the HR Officer in the running of the office by providing support in the managing of office space, maintaining service contracts and managing office equipment;
- Supporting the HR Officer in implementing office administrative procedures and policies at KMRC;
- Managing the switchboard services and maintaining the private automatic branch exchange (PABX) system;
- Receiving and transferring incoming calls promptly
- Making outgoing calls for internal colleagues as requested (includes official international calls)
- Writing down and dispatching phone messages on behalf of colleagues
- Maintaining a log of all relevant telephone numbers, country codes and emergency numbers.
- Ensuring the PABX system is in good working condition.
- Managing visitors to KMRC
- Receiving & vetting all the company’s visitors,
- Maintaining the visitor’s book
- issuing visitors badges.
- Managing incoming mail and parcels by maintaining a mail log and by distributing/filing all incoming mail.
- Receiving all incoming letters/parcels and directing them to the relevant office for distribution.
- Maintaining an accurate log of all incoming letters/parcels.
- Filing correspondence, memoranda, reports and other materials alphabetically, numerically or by other prescribed method.
- Managing incoming mail and parcels by maintaining a mail log and by distributing/filing all incoming mail.
- Maintaining the tidiness and neatness of the front office and maintaining a safe and clean reception area
- Managing the switchboard services and maintaining the private automatic branch exchange (PABX) system;
- Perform any other relevant duties that may be assigned.
Key Result Areas:
The jobholder’s accountability areas are as follows;
- Continuous process improvement of services through efficient working
- Efficient execution of work processes as assigned
- Submission of accurate, timely and relevant reporting relevant to the day to day operations of the office
- Effective communication and maintenance work of relationships
Required Master N/A
Required Degree Secretarial Studies/Business Administration
Required Skills
Knowledge and Skills Required:
The job holder must possess:
- Must have Certificate in Secretarial Studies, Office Management and Administration / or any other related field from a recognized institution
- Must have at least one (1) years proven work experience in a fast-paced environment
- Should be computer literate and familiar with MS Office packages
- Must have good communication skills
- Should have good interpersonal skills
- Must have good organizational skills
- Must have the ability to work under pressure
- Should have good team building skills
- Must have good problem solving skills.