• Should have more than 5 years’ experience in Maternity or MCH/FP working as a licensed Nurse/Midwife in a busy maternity institution and experience in working in a start-up maternity facility
• Should have experience acting as a shift supervisor or holding other leadership positions in the past
• Should have at least 4 years’ working experience in obstetrics and gynaecology with 1 year working in an inpatient labour ward
• Experience caring for high-risk conditions including hypertension/preeclampsia, gestational diabetes, multiple gestations and history of poor obstetrics outcomes
• Neonatal/Paediatric or reproductive health nursing is an added advantage

Knowledge and Skills Requirements

• Thorough knowledge of all of the nursing SOPs
• Familiarity with CTG machines, use, and interpretation of CTG strip
• Experience coordinating meetings and conducting didactic presentations
• Strong communication and interpersonal skills. This includes the ability to provide professional feedback of both in both constructive and complimentary styles.
• Ability to write professional emails, data reports, and monthly summaries of outcomes and actions
• Excellent analytical reasoning skills and meticulous attention to detail

Key competencies

• Commitment to providing high quality care and excellence
• Ability to work effectively with a team in a culturally diverse environment
• Ability to use initiative to solve problems is a key competence

Duties and Responsibilities

Administrative

• Assists with or leads key monthly meetings such as nurses meetings, PCA meetings or others as assigned
• Leads initiatives as assigned by Branch manager (i.e.–following up to ensure all staff understand new packages or other business initiatives)
• Ensures that nursing rota is optimized for both cost efficiencies in line with budget whilst also ensuring that a balance of experience and skills on each shift
• Reports key data and managerial summaries as requested
• Participates in decision making regarding patient flow (admissions/discharges/transfers)
• Adapts work plan to change in unit workload (ie, increasing staff available when needed etc.)
• Seeks assistance from Branch Manager with staffing issues;
• Oversees completion of unit specific administrative tasks (e.g., staff assignments, equipment checks, emergency response tray check)
• Collaborates with other health care disciplines/departments (Reception, Dietary, Housekeeping, Pharmacy, Security etc.) to maintain communication and provide optimal level of patient care
• Informs Branch Manager of hospital issues and concerns
• Identifies, labels and reports defective equipment
• Uses Jacaranda tools and systems as required

Clinical

• Provides overall monitoring of the branch terms of clinical operations.
• Ensure shift supervisors at night are held accountable for quality of care
• Constantly highlights potential problems ahead of time and acts to reduce clinical risks
• Coordinates the daily handovers between shifts–ensuring excellent documentation and well organized and clear communication
• Develops and fills clinical checklists as required to document clinical actions, performance, and areas to improve
• Proactively moves resources around when there are backlogs in either inpatient or outpatient services
• Ensures that staff are fully documenting clinical encounters, key data, and other relevant information in honest and transparent and professional manner
• Directly participates in clinical care in urgent situations such as sudden inpatient numbers surges or unexpected complications
• Acts as an effective, honest, and timely communicator that links clinical and non-clinical teams
• Provides mentorship and strengthens clinical practice of the clinical team;
• Coordinates with the practice development midwife for upskilling of staff
• Coordinates clinical-ward orientations for new hires. Is responsible for new hire knowledge acquisition related to clinical SOPs
• Assists in responding to, documenting, and taking remedial actions in the event of clinical errors, mistakes or gaps
• Keeps informed about the status of all patients
• Monitors and evaluates in nursing care provided by nurses/midwives and patient care assistants;
• Demonstrates accountability for directing and delegating nursing care to others within the clinical environment;

Quality Improvement

• Is a key leader in the review of the monthly clinical dashboard, and is the key person who ensures follow actions are taken based on clinical dashboard results
• Is an implementation partner and/or observing partner for any Performance Improvement Plans issued to nurses or PCAs
• Performs standardized quality audits
• Performs daily data collection via checklists, qualitative observations, and other techniques that highlight any problem areas
• Coordinates staff education (Case review, clinical drills etc.)
• Coordinates and participates in RCAs and maintains transparency and unbiasedness when providing feedback relating to the clinical knowledge and acumen of nursing staff

Staff-Related

• Provides guidance to staff members as appropriate
• Holds staff accountable to organizational standards
• Assesses performance of staff and provides feedback to the Branch Manager
• Additional duties as assigned

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