Night Manager
Location | Nairobi, Kenya |
Date Posted | March 22, 2023 |
Category |
Hospitality
Hotel / Restaurant |
Job Type |
Full-time
|
Currency | KES |
Description
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
- Manage the overnight operations of the hotel
- Customer service duties including check ins, check outs and managing any guest enquires.
- Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Ensuring the health, safety and well-being of all guests during your shift
- Monitoring hotel security overnight
Your experience and skills include:
- A night owl, who is a self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance