MGallery Hotel Collection Chief Concierge Jobs in KenyaJob Description

• Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards.
• Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs.
• Extensive network in all aspects of entertainment and trendy places.
• Exceptional guest relations interaction.
• Instruct and give clear directions to guests as requested.

• Bachelor's degree in Hospitality Management, Business, or related field.
• Proven experience in Concierge roles within the hospitality industry.
• Previous working experience in a truly global work environment is essential.
• Previous experience in pre-opening is a plus.
• Strong problem-solving abilities and a commitment to guest satisfaction.
• Excellent communication, interpersonal, and team leadership skills.

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