Manager API & Integration Support

at KCB Bank Kenya Limited
Location Nairobi, Kenya
Date Posted April 20, 2021
Category Management
Job Type Full-time
Currency KES

Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

The Position:

Reporting to the Manager, Mobile Payments, this role is responsible for developing the bank’s API ecosystem roadmap and working with the Technology team to onboard and support 3rd party developers to integrate and build excellent customer solutions. The position will drive the evolution of the bank’s API offering working with the Technology team to develop and customize different APIs for both internal and external consumption. The role is also responsible for working with partners wishing to integrate with the bank’s systems at scale from the online portal and build custom financial services.

Key Responsibilities:

  • Develop the bank’s API roadmap with the Technology team, shared services on KYC and partners and growth teams to build a broad ecosystem.
  • Ensure proper documentation of the API platform roadmap, processes, and procedures.
  • Support external partners and developers during onboarding and access on the bank’s API platform.
  • Support partners in the operationalization and commercialization of the bank’s supported APIs.
  • Provide API credentials and Sandbox access upon request by internal and external developers where necessary.
  • Continuous monitoring of the API platform for any technical issues and escalation to Technology team for any faults or failures.
  • Train both internal external developers on the bank’s API platform, its capabilities, features, use cases and roadmap.
  • Plan and communicate maintenance or upgrade plans of the API platform to all stakeholders.
  • Document and continuously update the bank’s supported APIs on the API platform.

The Person:

For the above position, the successful applicant should have the following:

  • University degree preferably in Computer Science, Software Engineering, Information Technology or related field from a recognized institution.
  • Master’s degree and professional qualifications will be added advantage.
  • At least 3 years’ experience in software development or a similar role.
  • 2 years’ experience in API development (REST or JSON) and Web Services & DevOps.
  • Experience in Software/ API documentation.
  • Sound understanding of Banking/Mobile Money technologies.
  • Excellent relationship management skills.
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