Mobile Financial Solutions is a Fintech company with a passion for Transforming Lives Through Financial Inclusion”. We are a market leader in the mobile lending space, having began our journey with Banks and SACCOs in 2014. Since then, MFS has transformed itself into an integrated financial services entity, helping to grow the lives of millions of micro-entreprenuers across Africa.

Key Responsibilities 

• Disbursement of loans
• Timely collection of the disbursed loans
• Grow customer portfolio.
• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Communicate with clients either to request or to provide information.
• Justify decisions (approvals/rejections) and report on them.
• Update job knowledge on types of loans and other financial services
• Maintain and update account records.
• Go the extra mile to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• Certificate/Diploma in any relevant field Experience in customer negotiations
• Proven working experience in SALES preferably as a Loan Officer.
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies
• Ability to work in a goal-oriented environment.
• Hands-on experience with lending procedures and products
• Ability to create and process financial spreadsheets
• Able to read, analyse and interpret financial statements.

If you fit the above qualifications kindly share your CV and cover letter with us through recruitment@mfs.co.ke