Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technology sector, serving millions of Kenyans across the country. Our Wings Telkom Kenya’s partnership with Orange S.A (formerly France Telecom Group), saw the launch of the Orange brand in Kenya in 2008. Our new corporate identity is inspired by new investments and a fresh new approach to doing business.

Reporting to: Talent Partner

Band : 3

Department : Human Resources

Role Purpose: 

To support and enable the implementation of the policies and procedures that will ensure an effective talent management process in Telkom. Furthermore, this role will support and enable the implementation of the policies and procedures that will ensure an effective Learning & Performance Development process in Telkom.

This role will also assist to maintain and enhance the Telkom competency framework and facilitate the related assessments to determine skills gaps.

A critical success factor to this role is the ability to understand the business plans and align the skills development programs to the achievement of business results.

Key Duties and Responsibilities

• Conduct Talent, Learning & Performance Development in a cost-effective manner
• Training and Development budget planning and cost management
• Delivery of the leadership development programs
• Integrate the Talent, Learning & Performance Development business plan with the HR value chain
• Enhance productivity through effective design and implementation of a talent management programs and system
• Continuously evaluate and monitor existing and new training programs to ensure continued relevance to the organization
• Reporting to management and other stakeholders to ensure effectiveness on the performance and capability building initiatives
• Manage the entire talent, learning & development end-to-end and ensure that fairness and objectivity prevail
• Manage compliance to policies and procedures and standard operating procedures
• Design and conduct relevant management training to understand capacity to manage talent
• Conduct needs analysis to determine the training needs of the business
• Conduct regular audits to ensure good corporate governance and to identify the risks in succession planning
• Actively network within the HR community to stay abreast of latest developments in performance Management and Capability Building.

Academic Background & Professional Knowledge

• Bachelor’s Degree in a Telecommunications Field, Human Resources or Business equivalent.
• Post-Graduate certification in HR

Here are the skills we are looking for

• Prior experience in a telecommunications environment
• Knowledge of Performance Management.
• Leading edge capability with up skilling technical teams
• Ability to measure and communicate the impact of learning initiatives
• Experience with curriculum development and training delivery.
• Significant experience in Training and Capability Building.
• In-depth understanding of Talent Management systems
• Ability to present soft skills programs
• Good grounding in competencies and skills assessments
• Knowledge of training providers and program standards
• Manage online learning & experiential activities using various Learning Management Systems.
• Ability to implement and deliver change initiatives through learning
• Vendor Management