Job Title – Learning Coordinator

Job Purpose –   Responsibility for coordination and administration of training activities

Job Level –   Senior Officer

Reports to –   GM – Learning & Talent Development

Key responsibilities 

• End to end effective coordination of training programs
• Developing and maintaining accurate and easily accessible records and processes for all learning and development activities and processes including recording and monitoring attendance, ensuring that staff required to attend specific workshops are easily identified and followed up.
• Advising staff on training policies and procedures including resolving or supporting the resolution of problems related to the operation of the learning and organization development area.
• Preparing training reports such as training hours, training evaluation, training assessment and training activity records
• Establishing systems to record and produce regular reports on learning and development metrics,
• Timely filing of NITA payments, claims and reimbursements
• Conduct research and supporting with learning and Talent Management projects as required
• Support with Learning Management System administration e.g. Course creation, updating training data, user support
• Support with Learning projects as required

Qualifications

• A Bachelor’s Degree in Human Resources, Social Sciences or Industrial Psychology from a recognized university
• Relevant professional qualification e.g. IHRM
• At least 2 years’ experience in supporting learning management and operations
• Experience of providing support to events to enable them to run effectively
• Demonstrable experience of data analysis and reporting
• Excellent IT skills, including proficiency in the full Microsoft Office suite.
• Planning and organizing skills
• Detailed oriented
• Excellent interpersonal and customer facing skills
• Evidence of strong administrative and organizational skills
• Ability to priorities workload and multi-task effectively
• Ability to work effectively under pressure whilst retaining a strong eye for detail
• Strong team player, able to work effectively with diverse client groups
• Proactive and self-motivated, customer focused with a ‘can do’ attitude