Jobs at Glovo

at BA/BSc/HND
Location NAIROBI, Kenya
Date Posted May 22, 2025
Category Accounting
Advertising
Journalism
Management
Job Type Contract
Currency KES

Description

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering
Read more about this company

 

Responsibilities

  • Be responsible of offering an amazing shopping experience by categorizing & sorting the assortment based on user needs
  • Leading assortment definition and optimization strategy
  • Dynamic pricing execution and analysis
  • Defining scalable and reliable processes for content integration with top partners
  • Develop, implement and track processes to guarantee content strategy execution
  • Raising the bar with hero content
  • Promotions management and cross-selling opportunities
  • Engage with regional and local teams to implement the global strategy

WHAT YOU WILL BRING TO THE RIDE

  • At least 1-2 years experience in Category or Content Management
  • Passion for technology, tools, and technical solutions to problems is highly appreciated
  • Proactive, organized, and obsessed with detail and accuracy
  • Problem solving with analytical and commercial skills
  • Strong analytical skills, willing to test and solve problems based on data
  • Great interpersonal skills
  • Autonomous and self motivated who is able to work in a highly demanding environment
  • Fluent in English. Additional languages are a plus

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Account Manager Long Tail

THE JOURNEY

  • Maintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner support.
  • Optimize Glovo visibility in our partners through marketing actions and our marketing kits.
  • Understand motives of inactive partners and churn and make plans to improve MoM.
  • Define scalable processes, making sure long tail partners are self-sufficient in using our tools.
  • Draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets
  • Identify new assets to sell to the long tail partners and implement the whole process.
  • Review and propose partner communications, ensuring partner engagement and long-term relationships.
  • Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ.
  • Work on improving Kpis for the long tail partners through comms, tech releases, new features implementation, and different analysis and tests
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

WHAT YOU WILL BRING TO THE RIDE

  • Experience in Account Management, Customer Service or Business Consultancy
  • Preferably experience in FMCG, food-hospitality or on-demand delivery industry
  • Effective English written and communication skills
  • High level of excel skills required
  • Mass communication tools skills will be valued
  • Determined to get things done: no job is too big or too small
  • Organized and detail-oriented
  • Problem solver, data-driven with an analytical approach
  • Great interpersonal and communication skills
  • Comfortable working in a high growth and high-performance start-up witha first space

 

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