Head of Human Resource Management

at National Hospital Insurance Fund
Location Nairobi, Kenya
Date Posted September 12, 2020
Category Human Resource / HR
Job Type Full-time
Currency KES


The National Hospital Insurance Fund (NHIF) was established under Cap 255 of the Laws of Kenya in 1966 as a department in the Ministry of Health to provide health insurance exclusively for those in the formal employment. In 1972 an amendment was made to allow for membership for those in the informal employment. The Fund was then transformed into a state corporation through an Act of parliament, NHIF Act No. 9 of 1998. The Fund’s core mandate is to provide social medical insurance cover to all its members and their declared dependents (spouse and children). The Fund’s vision is “A world class universal social insurer”.


We   are   seeking a  personable, experienced transformative human resources business partner to   join    the   organization. In  this    position, you    will   primarily act   as   an   internal consultant for   NHIF management on   human resources matters. You should be a proactive communicator and change agent, someone who can successfully balance employee needs with business objectives to create integrated solutions. This position reports to the Director, Corporate Services.

Job Profile

  • Assess and anticipate human resources-related needs
  • Coordinate talent sourcing, selection and    placement  to   ensure  NHIF has    a  pool    of   qualified human resource with the required competencies
  • Oversee the implementation of a comprehensive and effective human resource management information system.
  • Coordinate the implementation of the performance management system.
  • Coordinate resolution of   employee grievances and    disciplinary cases, recommending appropriate action to   resolve problems  as  well  as  assisting  employees  to  find  satisfactory  solutions  to  personal  problems  through  counseling  services
  • Conduct training needs analysis and    baseline attitude surveys to   design and    implement relevant training programs.
  • Monitor training programs to ensure that training objectives are met
  • Develop and    nurture partnerships through human resources to   bridge the    divide between management and employees
  • Analyze HR data trends and metrics to inform business decisions
  • Design innovative programs to   build morale, improve workplace relationships, and    boost productivity and    retention
  • Ensure regulatory compliance with    labor legal    requirements pertinent to  the   day-to-day management of  employees; collaborate with the legal department when necessary
  • Interpret human resources policy to CEO, Management and Staff.

Key Competences

  • Business Acumen to   understand and    deal    with    a  business situation in   a  manner that    is  likely to   lead    to   a  good outcome.
  • Organizational Development mindset
  • Problem Solving Skills to find solutions to difficult or complex issues.
  • Strategic Partner to contribute to the development of and the accomplishment of organization wide objectives.
  • Trusted Advisor on various people related aspects
  • Flexibility and adaptable to business requirements.

The ideal candidate should possess the following:

  • A    holder of   a  Bachelor’s degree in   Human Resource Management or   any    other discipline from a  recognized institution.
  • A    Master’s degree in  Human Resource Management, Organizational Development or   Business Administration from recognized institution is a strong advantage.
  • A    Higher Diploma or   a  professional certification in  Human Resource Management such    as   CHRP (K),    SPHRi, PHRi or CIPD.
  • Have relevant experience of nine (9) years, three (3) of which should be at managerial level.
  • A member in good standing of The Institute of Human Resource Managemen

Applying Instructions

We appreciate your application and advise that only shortlisted candidates shall be contacted and invited for interview. Each application should be accompanied by a detailed Curriculum Vitae. copies of relevant academic and professional certificates. testimonials, national ID and other relevant supporting documents and submitted through


to The Chief Executive Officer. All applications should be clearly marked -Position Title and Reference Number on the subject line.


Applicants are required to obtain clearance from the following bodies:

  • Kenya Revenue Authority:
  • Higher Education Loans Board
  • Ethics and Anti-Corruption Commission:
  • Any of the Registered Credit Reference Bureaus: and
  • Directorate of Criminal Investigations (Police Clearance certificate).

Closing Date : 16th September, 2020

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