Head of Employee Relations and Welfare at Kenya

at Kenya Tea Development Agency (MS) Ltd
Location NAIROBI, Kenya
Date Posted July 19, 2025
Category Administration
Education / Teaching
Human Resource / HR
Management
Secretary
Job Type Full-time
Currency KES

Description

ndigenous Kenyans were barred by law from growing tea until the dawn of independence when the legislation was repealed for the indigenous people to commence on tea growing. In 1960, the colonial government created the Special Crops Development Authority (SCDA) to promote growing of tea by Africans under the auspices of the ministry of Agriculture. Aft

Head of Employee Relations and Welfare

The Role

  • Reporting to the Group General Manager of Human Resources & Administration, the successful candidate will be responsible for management and implementation of the KTDA Group employee relations strategies to ensure harmonious and conducive workplace relationships; staff disciplinary and grievance handling policies and procedures, dispute resolution and employee welfare scheme.

Responsibilities

Duties and Responsibilities

    • Developing and maintaining effective communication strategies to educate staff and line managers in industrial relations issues within the KTDA Group
    • Ensuring maintenance of employee relations policies that enhance industrial peace.
    • Managing Collective Bargaining Agreements (CBA) negotiation process and implementation within the KTDA Group.
    • Identifying and expanding common areas of interest between staff and management and determining strategies to optimize staff productivity.
    • Implementing the disciplinary and grievance handling policies and procedures within the KTDA Group taking into account the applicable laws, organizational values, operational policies and procedures.
    • Developing, managing and maintaining relationships with internal/external customers on HR matters.
    • Implementing the Group HR policies, procedures and processes and providing expert guidance and issues arising thereof.
    • Formulating input to the Group HR strategy relating to particular business units, executing the annual departmental strategy and business plans within the Group HR strategy.
    • Developing and maintaining recognition, wellness schemes and interventions to recognize staff/teams’ contributions that support delivery of business objectives in line with organizational values.
    • Accounting for the departmental/sectional risk and governance and developing and maintaining risk and compliance controls, processes and documents related to employee relations within the KTDA Group.
    • Interpreting and applying national labour laws and updating the Organizations’ HR policies, procedures and regulations to be in harmony with the national requirements.
    • Developing and maintaining harmonious and productive labour relations within the KTDA group.
    • Instituting and operating fair and effective procedures for dealing with all staff disciplinary processes.
    • Handling trade disputes to conclusion including court presentation and representation, and dealing with individual grievances.
    • Ensuring that employers comply with trade partners’ HR related certification requirements.
    • Providing counselling services to employees, recommending necessary training for others and making referrals to external counsellors.
    • Co-ordinating activities and functions relating to Staff welfare.
    • Developing work plan and budgets for the department for approval.
    • Overseeing the execution of departmental work plan and budgets.
    • Overseeing performance management of staff in the department.
    • Identifying training needs for the departmental staff.
    • Mentoring and coaching staff within the department.
    • Identifying procurement needs of the department.
    • Preparing and submitting all monthly, quarterly and annual reports.
Employment Services

Qualifications/Skills/Experience

  • Bachelor’s degree in Human Resource Management/Business Administration or related field.
  • Minimum of ten (10) years of progressive working experience, of which 5 years must be in industrial relations in a comparable firm.
  • Master’s Degree in a business related field is an added advantage.
  • Higher National Diploma in Human Resource Management.
  • A certified Member of the Institute of Human Resource Management (IHRM).
  • Must have an excellent understanding of Kenya labour laws and employment Act.
  • Must possess a high degree of confidentiality and excellent negotiation skills
  • Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
  • Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships
  • Must have ability to plan, organize, implement and evaluate departmental goals
  • Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
  • Must have high standards of integrity and ethical practice
  • Should have problem solving and decision making abilities
  • Should be an effective communicator with the ability to handle both internal and external communication
  • Should have effective people management and conflict resolution skills
  • Must have knowledge in use of MS office packages

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