The HR Shared Services Specialist provides a variety of HR related services across the Group, directly to businesses, employees, candidates and visitors including.

Job Responsibilities

• Leave Management
• Payroll management
• Benefits administration (including staff loans)
• HR Helpdesk/ Hotline
• Implementation of HR policies and procedures
• Manage employee records both hard copy and soft
• Manage HR Information Systems
• Ensure compliance with regulators & policy
• Process improvement
• HR Risk management champion

Qualifications

• Bachelor’s Degree preferably in the fields of either social sciences, business or law
• At least 6 years’ experience with preferably 3 years practicing Law with a bias towards Labour Relations and 4 years working experience in a busy/ commercial HR environment
• Postgraduate Diploma in Law – Kenya School of Law
• Master of Business Administration OR Postgraduate Diploma in Human Resources Management
• Member of IHRM and/or a similar renowned HR professional body.

Skills/ Experience Required

• Proven experience in demonstrating high levels of reliability and professional conduct
• Strong leadership skills to initiate and manage technical HR changes and to nurture and sustain employee engagement within the Shared Services Unit.
• Skills in exercising initiative, sound judgement, discretion, decision making, and organizational skills to achieve assigned goals
• Must be articulate, have strong oral and written communication skills, and a professional demeanor
• Ability to maintain high levels of confidentiality and trust
• Exceptional interpersonal skills. Able to interact and develop relationships with all levels of the organization
• Strong attention to detail, follow up, and organizational skills