Growth Campaign Manager -Finserve Job Equity Bank

at Growth Campaign Manager -Finserve
Location NAIROBI, Kenya
Date Posted August 9, 2025
Category Communication
Customer Service
Data Entry
Education / Teaching
Finance
Job Type Contract
Currency KES

Description

Sales & Marketing Jobs. Equity Banks.

Job Purpose

The focus for this role is to accelerate our consumer growth efforts, through developing and executing data-driven marketing strategies to drive customer acquisition, engagement, and retention. Finserve is looking for a data-driven problem solver with a growth mindset who will guide acquisition strategy and ideas – who can execute quickly and methodically to shape our approach to growth.

Responsibilities

  • Develop and execute growth-focused marketing strategies to drive user acquisition and retention
  • Plan, test, and optimize multi-channel campaigns
  • Analyze campaign performance and customer data to identify trends and opportunities
  • Stay ahead of industry trends, bringing fresh ideas and innovative approaches to the table
  • Continually design and execute AB tests to make the most effective campaigns and dependable conversion tactics
  • Work cross-functionally to bring campaigns to life: working with designers, copywriters, product team, data analysts, and align marketing efforts
  • Oversee the customer funnel—from awareness and consideration to conversion and retention—with a focus on measuring and improving conversion metrics.
  • Define, drive and measure KPIs for each campaign – Monitor key performance indicators (KPIs) such as customer acquisition cost (CAC), lifetime value (LTV), churn rate, and conversion rates to gauge campaign success.
  • Coordinate joint marketing initiatives, co-branded campaigns, and collaborative projects with external partners.
  • Experiment with growth hacks, creative content strategies, referral programs, and other innovative tactics to drive customer engagement.
  • Track expenses, campaign effectiveness, and adjust budgets as needed based on performance insights and strategic priorities

Qualifications

Requirements/ Experience:

  • 5+ years of experience in growth marketing or performance marketing preferably within fintech/ financial services
  • Strong understanding of data-driven marketing, analytics, and experimentation
  • Ability to think strategically while executing
  • Strong communication and collaboration skills
  • Experience in a fast-paced startup or high-growth environment
  • Ability to analyze complex data and turn insights into actionable strategies

Education;

  • University Degree
  • MBA, is a plus
  • Strong understanding of the financial landscape, including experience working in regulated environments and, ideally, familiarity with mobile money ecosystems.

Personal Attributes

  • Communications skills
  • Analytical Mindset
  • Creativity & Innovation
  • Collaboration
  • Adaptability
  • Customer-Centric

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