Global Pharmacist

at Relief International
Location Nairobi, Kenya
Date Posted August 14, 2022
Category Administration
Job Type Full-time
Currency KES


Department: Technical Assistance Department

Location: Remote homebased in the US or UK or can be based remotely in a RI country of operation

Reporting to: Global Health and Nutrition Director

Direct reports: Not Applicable

Budget responsibility: Not Applicable

This role is classified as requiring advanced pre-employment checks

Position Summary:

The Global Pharmacist will support in addressing a growing need for strengthening organizational medical supply chain management systems in RI, in government supported and RI run health facilities and to emergency response programs. Providing technical oversight to the management of medical commodities of Relief International to enable safe and quality medical services globally.  

The Global Pharmacist will ensure: 

  • The development and strengthening of relevant policies procedures and guidelines related to pharmacy services and medical supply chain management systems
  • Delivering technical assistance to RI’s country programs in Africa, Asia and the Middle East and deliver technical support to RI regional and country staff
  • Supporting the country offices to establish and maintain emergency buffer pharmaceuticals stock systems
  • Collaborate closely with other technical advisors and the Global supply chain department as well as all other pertinent departments in order to carry out tasks and will engage with internal and external technical working groups with the aim of improving quality of health programming.

Key Responsibilities and Duties:

Support for Policy, procedure and guideline development (30%) 

  • Provide technical inputs to develop and/or strengthen relevant organizational policies, procedures and processes to support safe and quality pharmacy services globally
  • Lead the development of standard operating procedures and tools to ensure proper management of pharmaceutical buffer stock at country office levels, including loan and replenishment models
  • Lead on developing and maintaining clinical SOPs, standards and guidelines
  • As required, provide subject matter expertise and clear recommendations to the Global Health and Nutrition Director, the Global Medical Advisor and senior leadership across Relief International, to inform strategic direction and critical decision making regarding clinical/ medical issues.

Practices and Compliance (35%) 

  • Provide technical assistance to the RI portfolio of country programmes (in Africa, Asia, Middle East) to effectively roll-out the pharmacy SOPs, standards and guidelines including analysis of country specific laws and regulations
  • Support country offices to implement quantification and forecasting systems, buffer stock systems, and stock management systems relevant to the context and to carry out quarterly self-assessments on pharmacy services safety and quality as part of the quality benchmarks.
  • Carry out supportive supervision visits to medical programmes globally, to ascertain safety and quality of pharmacy services and compliance, identifying gaps and support needs, and provide on-site and on-going remote technical support.
  • Support field teams to investigate other service mechanisms (e.g., telepharmacy) and alternative venues which can be used for delivering pharmacy services to beneficiaries

People Empowerment and Capacity Building and Training (30%) 

  • Develop and conduct technical trainings and learning events (on-site or remotely) to continuously improve safety and quality of pharmacy services across all settings, prioritizing countries and programmes with higher risks and urgent needs.
  • Train and coach staff (including both health and supply chain and operations staff) on standard operating procedures with regard to quality assurance and quality checks on suppliers and supplies for medical commodity sourcing through the procurement process including newly developed tools for the management of pharmaceutical buffer stock and loan and replenishment systems

Representation (5%) 

Engage with relevant internal and external stakeholders to improve medicine use and management (e.g., audit) and ensure efficient communication between Health and supply chain (procurement and warehouse) teams


  • Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve
  • Consistent with RI’s safeguarding and protection policies, contribute to ensuring that all those who come into contact with Relief International staff and the communities we serve can be trusted to work safely with them

Culture and leadership: 

  • Ensure a positive and productive work environment which is free from harassment and bullying.
  • Ability to demonstrate sensitivity and understanding of diversity and cultural differences, gender issues and the commitment to equal opportunities
  • Ability to demonstrate and uphold RI’s values and ethics

Other related tasks that may from time to time:

Role requirements: 

Experience and skills required for the role:

  • Degree in Pharmacy (or equivalent qualification)
  • Demonstrated experience of;
  • progressive responsibility in pharmacology and medical supply chain management. Ideally within a in a low resource setting (priority given to those with experience working in a humanitarian context and with USG and ECHO programs)
  • dispensing medication, including counselling patient/population, pharmacists, and prescribers on the safe and rational use of medicines and devices. (e.g., selection, indications, contraindications, adverse reactions, costs and sources, storage, quality, and side effects of non-prescription and prescription medicines)
  • end-to-end pharmaceutical management cycle (sourcing, storage and transport, use, disposal).
  • logistics cycle of health commodities, forecasting and quantification
  • practice and knowledge in designing and conducting audits and field assessments, critically appraising, and writing reports, identify gaps and implement recommendations.
  • developing policies and preparing/reviewing technical documents.
  • pharmacovigilance, incident reporting and risk management.
  • Competent in use of online IT systems, including Microsoft Office Word Powerpoint and Excel
  • Ability to manage relationships with teams providing remote support, capacity building and delivering trainings in a positive and professional manner
  • Ability to work under pressure and to meet challenging deadlines.
  • Excellent relationship management skills and ability to communicate in all forms (written, verbal, negotiation, presentation skills, etc.) in English, working proficiency in Arabic an advantage
  • Willingness to travel, sometimes at short notice, as required for the successful implementation of the role.

RI Values:

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

We value: 

  • Integrity
  • Adaptability
  • Collaboration
  • Inclusivity
  • Sustainability
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