Front Office/ Receptionist Job Metropolitan Hospital
Location | NAIROBI, Kenya |
Date Posted | July 31, 2025 |
Category |
Business Administration
Education / Teaching Health Care / Medical Management |
Job Type |
Full-time
|
Currency | KES |
Description
Front Office/ Receptionist Job
Description
Responsible for managing the hospital’s front desk and providing excellent customer service to patients, visitors, and staff
Responsibilities
- Receiving and Registration of clients.
- Receiving cash and running of payment cards where appropriate.
- Handling claims forms/preauthorization
- Handing over cash/invoices on daily basis
- Handling patients’ complaints/inquiries, receiving all hospital calls
- Finalizing, attaching bills to claim forms, dispatching claims
- Notifying SHIF claims
- Booking clinic patients
- Reporting on daily numbers
- Liaising with Smart applications on matters related to smart billing
- Liaising with credit card issuers on issues related to PDQs.
- Seeking authorization for members where cards have issues
- Receipting cash and handing over for banking
- Managing petty cash
- Timely reporting on any dysfunctional tool of work at the work station
- 16. Comply with all safe work procedures and practices related to Occupational Health and Safety Policy Receiving and Registration of clients.
Qualifications
- Diploma In Front Office Management/Business Administration/Management/Health Records Management or related field
- Up to one (1) experience
- Adaptable
- Customer Focus
- Result Oriented
Applying Instructions
.Applying For Jobs But Not Getting Interviews? Land Interviews in 60 Days — Guaranteed Offer. Get A Professional CV Review & Writing Service Today. Land Your Next Job Faster.
2.Upload Your CV Here. Register Your CV With Us And We Shall Contact You For Jobs That You Qualify. Click Here To Upload Your CV. It’s Free.
3.Grow In Your Career. Get A Better Job. Check Out Short Professional Courses Starting Next Month.
4.N.B: Free Job Advertising. When you advertise your job with us, you will reach over 500,000 qualified professionals in our database. Click here for free job advertising.