Front Office Reception

at Youth Services and Resources
Location Nairobi, Kenya
Date Posted April 8, 2023
Category Customer Service
Job Type Full-time
Currency KES

Description

TRANSPARENCY WE ARE OPEN ABOUT THE ACTIVITIES WE UNDERTAKE, THE FUNDING WE RECEIVE AND THE PEOPLE IT HELPS. OUR INFORMATION IS ACCESSIBLE AND AVAILABLE TO RELEVANT STAKEHOLDERS. ACCOUNTABILITY WE ARE OBLIGATED TO ACCOUNT FOR EVERY ACTIVITY THAT WE DO, AND ACCEPT RESPONSIBILITY FOR THEM AND DISCLOSETHE RESULTS IN A TRANSPARENT MANNER. We are a voluntary non-profit and non-political organization registered in Kenya. YSAR works towards organizing a strong rural and self-reliant community through youth empowerment and capacity building initiatives. The project development objectives of YSAR is to increase employment and earning opportunities among targeted young people across Kenya. The project aims to reach over 200,000 youth during the project period

RESPONSIBILITIES:

Receive Visitors

  • Greet visitors appropriately.
  • Determine visitor needs in a professional manner.
  • Maintain visitor register.
  • Offer refreshments to visitors where appropriate direct visitors to correct person.
  • Ensure back up when absent from reception desk.

Answer Phone Calls

  • Answer and address incoming phone calls in a timely and polite manner.
  • Clearly determine the purpose of the call.
  • Deal with queries and provide correct information.
  • Forward calls to appropriate person.
  • Take and deliver messages accurately and completely.

Manage Mail

  • Sort and distribute incoming mail.
  • Prepare outgoing mail for pick-up or courier.
  • Organize courier deliveries.

Monitor Security

  • Monitor people coming and going through the reception doors.
  • Issue visitor passes where required.
  • Be aware of and report suspicious activity.

Financial

  • Monitor and record petty cash payments.
  • Balance petty cash.
  • Prepare travel vouchers.
  • Basic cashiering duties.
  • Basic bookkeeping duties.

Clerical

  • Photocopy and collate documents.
  • Fax documents.
  • File documents accurately.
  • Maintain equipment and report any malfunctions.
  • Monitor, control and order office supplies.

Organize Meetings

  • Book meeting room.
  • Inform participants.
  • Set up meeting room with necessary stationary and equipment.
  • Organize catering for meeting.

Secretarial Support

  • Prepare correspondence and documents.
  • Update databases.
  • Organize mailings.
  • Prepare and maintain spreadsheets.
  • Schedule and follow up on appointments.

Reception Area Maintenance

  • keep reception area clean and neat.
  • maintain and organize reading material.
  • Adherence to YSAR values, which are: Optimistic, Engaging, Determined and knowledgeable.

Applying Instructions

Submit your CV and Application letter to  info@youthservicesandresources.org
Use the title of the position as the subject of the email

 

WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@newjobskenya.com

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