Food Services Category Supervisor

at Vivo Energy
Location Nairobi, Kenya
Date Posted July 9, 2020
Category NGO
Supervisor
Job Type Full-time
Currency KES

Description

Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell’s high quality products and services - including supply reliability, technical expertise and unmatched customer service - in the countries where we operate. In doing so, we have in place industry-leading health and safety standards, and are committed to delivering Shell’s fuels and lubricants in an environmentally and socially responsible manner. A joint venture between Vitol (40%), Helios Investment Partners (40%) and Shell (20%), Vivo Energy represents a unique combination of resources, experience and expertise. .

Principal Accountabilities:
• Define and develop strategic category plans for food offers;
• Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
• Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
o Format design
o Technical Support
o Operations/Compliance
o Innovation/Menu Development
o Pricing, Marketing and Promotion
o Contractual terms of engagement
• Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
• Development of in house food concepts in Refresh and Core formats
• Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
• Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
• Proactively track Business performance - analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
• Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
• For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
• Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
• Train, motivate and coach TMs and dealers - give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
• Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;
Key Challenges:
• Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
• Delivering on a very ambitious plan over the next 4 years
• Ensuring that our food offer is competitive and attractive to our customers
• Ensuring that we maintain high service standards and adherence to operational standards in all our outlets

Job Skills: Not Specified

Qualifications:
• Minimum of 5 years’ experience in Food Services is essential
• People management and strong project management skills
• Tertiary education in Food & Beverage Management/Purchasing/Retail/Marketing/Financial Management is desirable
• Strong Knowledge and understanding of food operations and franchise management
• Strong project management skills and track record in delivering results through others
• Knowledge of market trends and competitor analysis.
• Knowledge and understanding of partner negotiations and trading terms
• Knowledge of financial planning

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