Food Services Category Supervisor
Location | Nairobi, Kenya |
Date Posted | July 9, 2020 |
Category |
NGO
Supervisor |
Job Type |
Full-time
|
Currency | KES |
Description
Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell’s high quality products and services - including supply reliability, technical expertise and unmatched customer service - in the countries where we operate. In doing so, we have in place industry-leading health and safety standards, and are committed to delivering Shell’s fuels and lubricants in an environmentally and socially responsible manner. A joint venture between Vitol (40%), Helios Investment Partners (40%) and Shell (20%), Vivo Energy represents a unique combination of resources, experience and expertise. .
Principal Accountabilities:
• Define and develop strategic category plans for food offers;
• Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
• Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
o Format design
o Technical Support
o Operations/Compliance
o Innovation/Menu Development
o Pricing, Marketing and Promotion
o Contractual terms of engagement
• Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
• Development of in house food concepts in Refresh and Core formats
• Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
• Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
• Proactively track Business performance - analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
• Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
• For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
• Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
• Train, motivate and coach TMs and dealers - give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
• Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;
Key Challenges:
• Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
• Delivering on a very ambitious plan over the next 4 years
• Ensuring that our food offer is competitive and attractive to our customers
• Ensuring that we maintain high service standards and adherence to operational standards in all our outlets
Job Skills: Not Specified
Qualifications:
• Minimum of 5 years’ experience in Food Services is essential
• People management and strong project management skills
• Tertiary education in Food & Beverage Management/Purchasing/Retail/Marketing/Financial Management is desirable
• Strong Knowledge and understanding of food operations and franchise management
• Strong project management skills and track record in delivering results through others
• Knowledge of market trends and competitor analysis.
• Knowledge and understanding of partner negotiations and trading terms
• Knowledge of financial planning