E-commerce Specialist
Location | Nairobi, Kenya |
Date Posted | July 9, 2020 |
Category |
Administration
Economics |
Job Type |
Full-time
|
Currency | KES |
Description
CystemPoa is a premier web development and digital marketing agency based in Nairobi, Kenya. Our mission is to help businesses grow online and maintain a powerful and profitable web presence.
We are looking for a talented and self driven e-commerce specialist to join our team.
The ideal candidate should be fully conversant with and competent in what it takes to setup and run a successful e-commerce store.
Responsibilities
- Setting up a fully-fledged and competitive e-commerce store
- Updating and managing product inventory
- Monitoring day-to-day activity on the site and its overall performance
- Improving user experience
- Increasing website traffic and sales
- Growing brand loyalty
- Executing digital marketing campaigns on social media, search engines and other websites
- Search engine optimization
- Converting prospects and closing sales deals
- Ensuring timely product delivery
- Handling enquiries, queries and complaints
- Customer and after sales service
- Developing subject matter expertise in main product categories
- Handling daily business administration.
Requirements and Qualifications
- Bachelor’s degree in marketing or relevant IT related field
- E-commerce and/or digital marketing qualifications
- At least two years’ experience in handling online sales
- Experience in marketing computer hardware, software and accessories is an added advantage
- Ability to multi-task, prioritize and successfully meet deadlines while maintaining attention to detail
- Experience using web analytics and optimization tools
- Good analytical skills
- Excellent sales, customer service and communication skills
Applying Instructions
Please send your CV and cover letter indicating current and expected remuneration to careers@cystempoa.co.ke.