Duties and Responsibilities

The duties and responsibilities are as follows:

• Operational Roles and Responsibilities
• Monitor compliance with covenants and agreed terms and conditions and generaloversight monitoring of accounts conduct and performance;
• Ensure compliance with KMRC’s credit policies, regulatory requirements and best practice in monitoring and control of facilities;
• Identification of loans that are in arrears for more than 90 days;
• Offset of deposits upon default;
• Recovery of defaulted loan amount from guarantors;
• Liaising with debt collectors and monitoring their debt portfolio, hold monthly meeting with them to review their performance;
• Preparation of demand letters and sending the same to defaulters and their guarantors within set timeline;
• Liaison with new employers for defaulters for loan recovery of defaulted loans;
• Preparation schedules of defaulters for submission to CRB;
• Timely and accurate listing of defaulters with CRB;
• Giving notice to defaulters about listing their debts with CRB before offset to guarantors;
• Advice guarantors and defaulters upon receipt of demand notices;
• Preparation of monthly credit reports to the Credit Manager with necessary recommendations;
• Inform member organizations about available options to repay guaranteed liability;
• Preparation and sending of guarantors’ certificates;
• Preparation of detailed defaulter’s schedules for credit reports;
• Timely refund to guarantors’ amounts recovered;
• Liaising with organizations requesting loan balances; and
• Repossession of motor vehicles for defaulted loans.

Key Results Areas:

The job-holders’ accountability areas are as follows:

• Submission of accurate, timely and relevant reports
• Continuous process improvement of services through efficient working
• Enforcement of relevant guidelines, rules and regulations
• Ensure customer satisfaction for the consumers of the services offered by the department

Required Master     N/A

Required Degree    Bachelor’s Degree Qualification in a Business related field

Required Skills 

Knowledge and Skills Required

The job-holder must possess:

• A minimum of a Bachelor’s Degree Qualification in a Business related field
• A member of the Association of Chartered Certified Accountants (ACCA) or Certified Public Accountants (ICPAK)
• Minimum five (5) years’ experience in finance or a relevant field;
• Professional expertise and Knowledge of loan management and credit policy
• Must demonstrate high integrity and ethical practice;
• Must demonstrate ability to work independently with minimum supervision;
• Must be a team player who is able to work cordially in teams;
• Must demonstrate ability to multitask;
• Must demonstrate commitment to operational effectiveness;
• Should have ability to solve problems by applying relevant business knowledge;
• Should demonstrate professional expertise in the relevant work area;
• Must have the ability to communicate for both written and oral communication;
• Must be able to work under pressure;
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals; and
• Must have knowledge in use of MS office packages