Counter Sales Representative
Location | Nairobi, Kenya |
Date Posted | September 28, 2020 |
Category |
Sales and Marketing
|
Job Type |
Full-time
|
Currency | KES |
Description
Overview
The position holder will be responsible for warmly receiving all customers and giving efficient and exceptional service in a timely and professional manner, portraying the perfect image of the company.
Responsibilities
a) Counter sales & Customer service
- Ensure compliance of all Customer Service Standards.
- Raise cash sales to walk-in customers, receiving cash and issuing receipts for credit customers on main Navision.
- Ensure prompt action with regards to warranty batteries in line with the company warranty policy and procedures.
b) Cash & banking
- Carry out/do daily banking ensuring that cash received & banked tallies with the daily cash sale listing.
- Custodian of the depot safe/cash box.
- Verification of all bankers’ cheques with the issuing bank prior to receipting the said cheques and supplying the goods.
- Carry out a daily reconciliation of cash sales & credit sales against banking. Any discrepancies must be reported to the Depot Manager immediately.
c) Administration
- Manage petty cash as per the petty cash policy
- Ensure that the financial policies and accounting systems are well maintained to control depot activity, i.e. sales proceeds (cash & cheques) banked daily; credit control policies are strictly observed, stock movement etc
- Monitor processing of all warranty/claim batteries, ensuring proper documentation as per policy
d) Stocks management
- Participate in the daily, weekly, & monthly physical stock take of all stock items done and the same agreed to the book/system stock position. Any variances must be reported to the Depot Supervisor in writing with a copy to the Accountant.
e) Credit control
- Ensure compliance with Company credit control policies as regards to opening of customer accounts, generation of invoices and credit notes, receipting of payment from customers.
f) Others
- Report unwarranted behaviour which may cause damage/losses to the company
- Maintain high standards of self and work discipline, co-ordinate your activities well with both your superior and workmates, while observing good interpersonal relationship.
- Participating in any other duties that shall be reasonably assigned by management
QUALIFICATIONS
- 2 years’ experience in sales and/or customer service department
- Well versed in the use of word, excel and PowerPoint.
- Unquestionable integrity levels
Qualities
- High levels of Integrity
- Proactive, self-driven, and results oriented individual
- Easily adoptable to different cultures
- Strong organization and planning skills
- Self-motivated and loyal.
Applying Instructions
To apply for the open role send your CV to careers@chlorideexide.com.