Compliance Officer at Navitas
| Location | Nairobi, Kenya |
| Date Posted | November 20, 2025 |
| Category |
Administration
Communication Management Secretary |
| Job Type |
Full-time
|
| Currency | KES |
Description
Navitas is one of the world’s largest education providers and has helped generations of learners transform their lives through education
Responsibilities
- Conduct Genuine Student (GS) assessments and financial checks within policy and turnaround times.
- Meet KPIs for accuracy, responsiveness, and service quality.
- Maintain accurate records in student systems.
- Escalate complex cases as needed.
- Provide feedback on application quality and documentation issues.
- Respond to enquiries professionally and promptly.
- Identify emerging GS risks and recommend improvements.
- Support reporting and continuous improvement initiatives.
- Monitor visa risk indicators and analyze refusal trends.
Essential Skills & Experience
- Relevant tertiary qualification or experience in international admissions, compliance, case management, or customer service.
- Strong communication, analytical, and problem-solving skills.
- Knowledge of international education systems and qualifications.
- Ability to manage competing priorities with accuracy.
- Excellent interpersonal and written communication skills.
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Applying Instructions
Compliance Officer - Kenya
Employment Type
Maximum-Term, Full-Time
Minimum Experience
Experienced
Compliance Officer - Kenya
About the Role
We are seeking a detail-oriented Compliance Officer to support international student application and enrolment processing for our partner, Western Sydney University (WSU). The role ensures high-quality assessments, supports student recruitment, and upholds visa and policy compliance.
You will assess applicants’ academic backgrounds, financial capacity, and immigration history to support visa integrity and risk management. The role also monitors GS trends and visa risk indicators, providing insights to Admissions and Recruitment, and contributes to ongoing improvements under the Simplified Student Visa Framework (SSVF).
Key Responsibilities
- Conduct Genuine Student (GS) assessments and financial checks within policy and turnaround times.
- Meet KPIs for accuracy, responsiveness, and service quality.
- Maintain accurate records in student systems.
- Escalate complex cases as needed.
- Provide feedback on application quality and documentation issues.
- Respond to enquiries professionally and promptly.
- Identify emerging GS risks and recommend improvements.
- Support reporting and continuous improvement initiatives.
- Monitor visa risk indicators and analyze refusal trends.
Essential Skills & Experience
- Relevant tertiary qualification or experience in international admissions, compliance, case management, or customer service.
- Strong communication, analytical, and problem-solving skills.
- Knowledge of international education systems and qualifications.
- Ability to manage competing priorities with accuracy.
- Excellent interpersonal and written communication skills.
About Us
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.
How to Apply
Applications close 05 December 2025, though early applications may be progressed. Late applications may be considered.
Additional Information
Full working rights in Kenya are required.
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