• • Processing of loans for new and existing clients.
  • Due diligence including background checks, checking authenticity of collaterals, search, IDs, Work place, premise/business visits, Logbooks, Titles, Receipts,
  • Previous Lenders, CRB, IPRS.
  • Provision of Account Statements.
  • Maintenance of the income and expenditure file.
  • Overall management including entries and records of new and existing clients on a daily basis.
  • Conducting market research for development of new products.
  • Preparation of daily reports as needed.
  • Maintenance of organization database and software for security purposes.
  • Coordinate disposal and sale of repossessed cars.
  • Coordinate repair of all office vehicles, management and maintenance of the asset (Motor vehicles, Land, Laptops, Titles etc.) register.
  • Plan and implement sales.
  • Customer retention and development.
  • Monitoring of new and existing portfolios.
  • Management and monitoring of delinquency.
  • Manage sales and marketing resources according to the agreed budget.
  • Delivery on customer care services.
  • Other tasks/projects as assigned.

ROLE REQUIREMENTS:

• Must have at least 2 years past experience in collection/ the above role.
• Must have Strong communication and presentation skills
• Must have strong command of written and spoken English required
• Must have excellent organizational, planning, prioritizing and interpersonal skills required