Careers at KCB Bank Kenya
Location | NANYUKI, Kenya |
Date Posted | September 20, 2025 |
Category |
Banking
Communication Customer Service Education / Teaching Operations |
Job Type |
Contract
|
Currency | KES |
Description
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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Responsibilities
- Achieve profitability targets through revenue maximization and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross-selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise-Wide Risk Management Framework-i.e. adherence to SOPs, AML, CFT, KYC, Credit policy prudential guidelines and other banks policies & procedures to mitigate against losses, frauds, forgeries, and regulatory penalties.
- Motivate, coach, and develop a high performing team.
The Person
For the above position, the successful applicant should have the following: -
- A University Degree from a recognized university.
- At least 8 years’ experience in general banking
- At least 4 years' experience as a Branch Manager in a middle level Branch in banking.
- Experience in Sales dealing with High Networth Clients.
- Experience in Credit Analysis and administration.
- Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
- Demonstrated consistent high performance in role(s) held in the last three years
- A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
- Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
- A good understanding of risk, credit policies and procedures.
- Strong leadership skills with demonstrated competences in championing high performance management.
- Excellent planning, organization, problem solving and analytical skills.