Careers at KCB Bank Kenya

at BA/BSc/HND
Location NANYUKI, Kenya
Date Posted September 20, 2025
Category Banking
Communication
Customer Service
Education / Teaching
Operations
Job Type Contract
Currency KES

Description

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Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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Responsibilities

  • Achieve profitability targets through revenue maximization and prudent cost management.
  • Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  • Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross-selling.
  • Overall management of the branch through efficient utilization of resources.
  • Delivery of excellent customer service through maintenance of high service standards.
  • Ensure compliance to Enterprise-Wide Risk Management Framework-i.e. adherence to SOPs, AML, CFT, KYC, Credit policy prudential guidelines and other banks policies & procedures to mitigate against losses, frauds, forgeries, and regulatory penalties.
  • Motivate, coach, and develop a high performing team.

The Person 

For the above position, the successful applicant should have the following: -

  • A University Degree from a recognized university.
  • At least 8 years’ experience in general banking
  • At least 4 years' experience as a Branch Manager in a middle level Branch in banking.
  • Experience in Sales dealing with High Networth Clients.
  • Experience in Credit Analysis and administration.
  • Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
  • Demonstrated consistent high performance in role(s) held in the last three years
  • A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
  • A good understanding of risk, credit policies and procedures.
  • Strong leadership skills with demonstrated competences in championing high performance management.
  • Excellent planning, organization, problem solving and analytical skills.

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Applying Instructions

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