• Conduct area mapping, mobilization, and recruitment of potential NDO members based on set criteria.
• Provide business mentorship and advisory services to Duka owners, guiding them on financial management and growth strategies.
• Deliver training and sensitization sessions in line with NDO’s program objectives.
• Facilitate linkages between Duka owners and key ecosystem players, including financial institutions and suppliers.
• Document lessons learned and success stories from membership drives and market linkage activities.

Monitoring & Reporting

• Prepare weekly and monthly reports on program activities, including member engagement and impact assessment.
• Participate in monitoring and evaluation activities, ensuring accurate data collection and reporting.
• Identify and mitigate risks that may hinder the effective implementation of NDO’s activities.

Collaboration & Stakeholder Engagement

• Work closely with the National Coordinator to ensure program deliverables are met.
• Establish and maintain relationships with stakeholders, including regulatory bodies, donors, and partners.
• Represent NDO in relevant forums and policy discussions to advocate for the micro-retail sector.

Minimum Required Skills and Experience

• Bachelor’s degree in Business or a related field.
• 2+ years of experience in business consulting, or working with micro-enterprises.
• Strong understanding of Kenya’s retail industry trends and challenges.
• Strong report writing.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word).
• Excellent interpersonal, oral, and written communication skills.
• Ability to work in low-income communities and informal settlements.
• Willingness to travel frequently within Kenya.
• Training or facilitation experience is an added advantage.

Key Success Factors

• Integrity & Honesty: Upholds ethical standards and presents truthful information.
• Teamwork & Relationships: Collaborates effectively with colleagues and stakeholders.
• Proactive Learning: Continuously seeks opportunities for growth and knowledge sharing.
• Communication Skills: Effectively conveys ideas and listens attentively.
• Problem Solving: Analyzes situations and makes sound decisions.
• Results-Oriented: Focuses on achieving high-quality deliverables.
• Time Management: Plans and prioritizes tasks efficiently.
  Business Acumen: Uses data and insights to make informed business decisions.
  Innovation: Adapts to change and seeks creative solutions to challenges.

This position is contingent upon funding and program needs.

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To submit your application, Email: info@dukaowners.com

Application deadline: 7th July, 2025