Baron Capital Limited is a non-deposit Taking Lending Institution, registered in the republic of Kenya in the year 2016. We started our operations in January 2017 in Ongata Rongai. Our products include:- – Logbook Loans. – Title Deed Loans. – Asset Financing. – Loan Buy Off.

Branch Administrator (TRM)

Manage the full loan lifecycle – from application, appraisal, approval follow-up, disbursement, to monitoring.
Ensure all loans meet credit policy standards and are processed within defined turnaround times.
Maintain proper documentation and loan files for audit readiness.
Collections & Portfolio Health

Monitor repayments and aging reports to reduce default rates and enhance portfolio quality.
Follow up on delinquent accounts through reminders, field visits, and customer engagement strategies.
Work closely with recovery teams to escalate and resolve non-performing loans.
Generate monthly branch portfolio performance reports and insights.
Client Relationship Management

Build and maintain strong relationships with individual and group clients to foster loyalty and repeat business.
Offer financial guidance and support clients in understanding loan terms, repayment schedules, and financial planning.
Resolve client complaints promptly and professionally, ensuring a high level of customer satisfaction.
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Branch Operations & Compliance

Oversee daily operations of the branch, ensuring compliance with internal controls, SOPs, and regulatory requirements.
Ensure accurate record keeping and reconciliation in line with company policy.
Supervise and support branch staff to meet performance targets and client expectations.
Business Growth & Community Engagement

Participate in marketing campaigns in the branch
Contribute to the development and execution of branch-level sales and client acquisition strategies.
Who We’re Looking For

Minimum Qualifications

A Diploma or Degree in Business Administration, Finance, Microfinance, Economics, or a related field.
3+ years of hands-on experience in microfinance, SACCO, or banking, preferably in a credit/loan officer or relationship management role.
Key Competencies

Strong understanding of loan processing, credit risk, and client appraisal techniques.
Proven ability in collections, portfolio monitoring, and reducing delinquency.
Customer-centric mindset with excellent communication and interpersonal skills.
High levels of integrity, professionalism, and accountability.
Proficient in MS Office.
Fluency in English and Kiswahili
Why Join Us?

Be part of a mission-driven financial institution focused on improving livelihoods through accessible credit.
Work in a dynamic environment that values initiative, learning, and personal growth.
Competitive compensation and performance-based incentives.
Employment opportunities
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If you’re passionate about microfinance, customer impact, and operational excellence — we want to hear from you. Send your CV and a brief cover letter to

recruitment@baroncapital.co.ke 

with subject line: Branch Administrator – (BRANCH -INDICATE YOUR PREFERRED BRANCH)