Role Overview

We are seeking a detail-oriented and efficient Billing Officer to join our Finance & Accounts team. The successful candidate will be responsible for accurate billing of patient services, verification of insurance coverage, and ensuring timely processing of invoices in line with hospital policies.

Responsibilities

· Generate, review, and process patient bills in an accurate and timely manner.

· Verify insurance pre-authorizations and coverage before billing.

· Ensure all services and procedures are correctly captured in the hospital management system (HMIS).

· Provide patients and families with clear explanations of bills and payment requirements.

· Coordinate with the Insurance Liaison Officer on insurance approvals and claims.

· Handle billing queries and resolve discrepancies with professionalism.

· Prepare daily billing reports and reconcile charges with the finance team.

· Ensure compliance with hospital billing policies and confidentiality standards.

· Support credit control and cashiering functions where required.

Qualifications

· Diploma or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· At least 2 years’ experience in hospital billing, accounting, or medical insurance processing.

· Proficiency in MS Office and hospital management systems (HMIS).

· CPA Part I or II is an added advantage.

Skills & Competencies

· Strong attention to detail and accuracy in billing processes.

· Knowledge of hospital billing systems and medical insurance procedures.

· Excellent communication and interpersonal skills.

· Ability to handle sensitive financial information with integrity.

· Strong organizational and multitasking abilities.

· Flexibility to work shifts, weekends, and public holidays when required.