• Manage the teams handling Sea Export out of Kenya.
• Keep the team informed of the changes/evolutions & communicate the necessary internal alignments, objectives (objectives given by top management)
• Evaluate the subordinates performance develop the skills of the employees
• Implement good conditions (procedure) of the case transfer in case of organization changes within the team.
• Ensure the new incoming staff policy is in place as well the training.
• Define and control absences.
• Build the MO organization, expertise, the means and ensure the standard process are in place
• Ensure the organization, the expertise and the means are in line with the objectives given by the Manager
• Regularly review the Standard Operating Procedure (SOP) and ensure alignment to serve customers.
• Control the implementation of the SOP by MO team, Quality audit (internal and external) and by continually monitoring it against the approved action plan.
• Coordinate & Monitor  Operations
• Monitor the quality of service provided to the clients (internal as well external) and take appropriate action to achieve the service the clients are paying for.
• Control and Manage the risks
• Ensure the risk control framework (process, team, training…) is in place.
• Implement all actions to ensure minimal extra/ additional charge exposure
• Ensure our agreed contractual KPIs with the clients and internal KPIs are met
• Implement all actions to ensure minimal disbursements exposure (compliance classification procedures, application of proper billing and expenses posting to the files...) and manage the risk (focus on debit).
• Assist the customer disputes process in coordination with the Front Office and Back Office (Legal, Insurance) and implement actions to neutralize the repetition of root causes.
• Ensure the proper insurance cover, of our services including our own means or contracted, is in place with the Back-Office support (Insurance).
• Inform Management
• Identify critical customers (cargo nature, volumes, financial position, key account ...) and put in place the conditions for a specific operations monitoring as appropriate.
• Collect the information relating to risks Operation (including customs issues) and provide a monthly summary to the Manager.
• Prepare and communicate a monthly report to the Manager  regarding the performance of the department and the outlook for coming months, taking into account market forces (customers, competitors ...)

Requirements

Qualifications

• Business Degree
• Diploma in Clearing & Freight Forwarding or related field

Experience

• 5 years in a busy C & F company handling Sea Export & 1 year in a managerial role

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The Finance & Tax Analyst is responsible for analyzing business data and generating valuable insights which will be used to make key business decisions. They will assist in preparing the company’s financial reports, forecasting, budgeting and analyzing financial information that informs management about financial performance and risks. The Finance analyst and Tax will be responsible for the accurate accounting of all tax-related transactions and ensure the organization complies with all tax laws.

Tasks and Responsibilities

• Assists in the Preparation of monthly, quarterly and yearly management accounts, including profit and loss statements, balance sheets, and cash flow statements and updating the management pack i.e. BPC.
• In charge of the preparation of annual, Bi-annual budgets and quarterly periodic forecasts. Assist in Monitoring and reporting on budget variances, providing analysis and recommendations for corrective actions.
• Assist in preparation of Audit Schedules and key contact point for both internal and external auditors locally and from Germany in guidance of Financial Accounting &
• Reporting.
• Analyzing financial data, providing guidance on IFRS compliance, and updating policies to align with changes in standards. Help to interpret new or updated IFRS
• standards that affect our business.
• Provide commercial insight and analysis of results, identifying underlying trends and challenging the business on performance
• Ensure integrity of financial data supplied by the financial accounting team to other areas of the business and to external stakeholders.
• Creating and maintaining data models, databases, and central dashboards to support data-driven decision-making.
• Oversee day-to-day tax operations, including planning and reporting activities.
• Conduct detailed analysis of tax data, ensuring accuracy and assist in strategic tax planning.
• Ensure accurate and timely preparation and submission of tax returns, identify potential tax savings, and work to minimize tax liabilities while maintaining full compliance with relevant regulations.
• Provide internal and external tax advisory and support on tax matters to the various teams across the organization, including Supply chain, accounts payables, payroll, branches and other user departments.
• Work closely with other departments to analyze their financial needs and provide the necessary support.
• Assist in other areas within the department as and when required.