Assistant Branch Service Manager
| Location | Nairobi, Kenya |
| Date Posted | May 5, 2021 |
| Category |
Banking
|
| Job Type |
Full-time
|
| Currency | KES |
Description
Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate & Investment banking.
Description
Required Knowledge, Skills and Abilities
- Good knowledge and understanding of banking operations (domestic and international)
- Excellent Administrative skills
- Good Procurement & employee management skills
- Excellent customer service capabilities
- Good negotiation and conflict resolution skills
- Good Oral & Written communication
- Good documentation and process management skills
- Initiative
- Documentation skills
- Entrepreneurship/ taking ownership
- Analytical Skills/ Problem solving
- Self-Management
- Interpersonal Skill
- General managerial/ administration
- Team building / conflict management
- Coaching
- Leadership / Influencing
- Organisation and coordination skills
Generic Skills Supervisory skills
Requirements
Required Knowledge, Skills and Abilities
- Good knowledge and understanding of banking operations (domestic and international)
- Excellent Administrative skills
- Good Procurement & employee management skills
- Excellent customer service capabilities
- Good negotiation and conflict resolution skills
- Good Oral & Written communication
- Good documentation and process management skills
- Initiative
- Documentation skills
- Entrepreneurship/ taking ownership
- Analytical Skills/ Problem solving
- Self-Management
- Interpersonal Skill
- Team building / conflict management
- Coaching
- Leadership / Influencing
- Organisation and coordination skills
Professional Requirements
Qualification
- First degree in any Business related discipline. Masters in Business Administration or Banking & Finance and professional qualification will be an added advantage
- Minimum of 3 years experience in a bank/ financial institution. Experience in banking operations will be an added advantage