Agile Programme Management Office Manager

at Safaricom
Location Nairobi, Kenya
Date Posted October 26, 2020
Category Management
Job Type Full-time
Currency KES

Description

Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA

Description

M-Pesa Background:

M-Pesa, is a pioneer and global market leader product and team in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer over 40 million customers’ in 7 Markets financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

We have an exciting career opportunity for an Agile Programme Management Office (APMO) Manager in M-Pesa Africa within Mobile Payments Solutions Department.

Role Overview:

As part of the APMO team, the successful applicant will be jointly responsible for supporting a large 100+ portfolio of existing waterfall projects and a building portfolio of agile products, and to ensuring all governance standards are maintained across M-Pesa’s development & delivery programmes.

The APMO team provides support for the M-Pesa team in areas of governance including management of assurance, compliance, project planning and progress reporting, resources, budgets, meetings, communications, change management, risks and issues, documents, processes, and process improvements.

The organisation is embracing Agile and SAFe methodologies and processes. The APMO team members will act as change agents in building out the new capabilities.

The successful candidate will be capable of supporting the existing team and/or building the new SAFe Agile capabilities.

Detailed Role Description

To provide APMO support for all M-Pesa waterfall and agile teams. For waterfall teams, continue to maintain existing standards and further optimise governance. In both waterfall and agile teams actively support the rollout of process improvements.

For SAFe & Agile teams, design and roll out the new governance & standards, build out the APMO & Lean Agile Centre of Excellence (LACE) and develop and roll out transformation plans.

  • At the portfolio level, support the senior management team in strategic planning and budgeting cycles, training & coaching, developing roadmaps; running planning events, tracking project execution, and managing agile governance & standards.
  • At the programme and team levels, support the teams in setting up squads correctly, training & coaching, running PI events, managing Jira & portfolio Jira, and managing agile governance & standards.

Key Responsibilities

Provide APMO support to the M-Pesa organisation. A part of a team the areas of work include:

  • Managing the governance model.
  • Implementing process improvements.
  • Portfolio planning support.
  • Maintaining roadmaps and progress reports.
  • Status & compliance reporting.
  • Resource management.
  • Managing quality gates.
  • Document management and SharePoint.
  • Risk/Issue and escalation management.
  • Dependency management.
  • Budget management.
  • SharePoint management.
  • Waterfall and agile processes, standards.
  • Jira database management.

Qualifications

  • Bachelor’s degree required. A Master’s degree in a related field preferred.
  • Certification in one or more: Prince2, PMP, Scrum, Kanban, SAFe, and Advantage Agile Project Management Qualification.
  • Over 5yrs experience in managing waterfall & agile product developments in a PMO management capacity.
  • Jira experience and database management expertise a great advantage.
  • Results-driven self-starter
  • Excellent verbal and written reporting skills. Preparation and presentation to the Executive level.
  • Solid Microsoft Office user skills.  Strong Excel design skills an advantage
  • Experience in business transformation and process implementation is highly desirable.
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