Senior Manager, Learning & Development at KCB Bank Kenya
| Location | : Nairobi, Kenya |
| Date Posted | September 25, 2025 |
| Category |
Administration
Banking Human Resource / HR Operations Secretary |
| Job Type |
Full-time
|
| Currency | KES |
Description
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als…
Responsibilities
- Leads and or coordinates own staff team and other persons (trainers, internal line trainers, external trainers, training facility management) involved in training delivery (Execution, Performance, Learning and Development, Recognition, Disciplinary and Grievance Handling) relating to own HR area.
- Develops Learning, Development and Talent plans and budgets relating to own HR Area within the overall department’s plans and budgets.
- Manages the development and execution of Training Needs Analysis (TNA), training calendar, training delivery, training curriculum, aides and tools (review/ research, acquisition/maintenance) relating to own HR area.
- Delivers assigned training courses and programs relating to own HR area.
- Develops/reviews and maintains training curriculum, content, materials documents, manuals, aids, tools, and media relating to own HR area.
- Manages the budget relating to own HR area within approved Learning, Development and Talent budget.
- Implements the Group HR Policies, procedures and processes relating to own HR area (refer to the Policy Execution Matrix) and provides line management with INTERMEDIARY guidance on matters arising thereof.
- Develops, manages and maintains relationships with INTERNAL / EXTERNAL customers/stakeholders/supplies relating to own HR Area: Heads of Department, Line Managers, Training Service Providers, Curriculum Developer and Learning Institutions, Shared Service Departments (Finance, Procurement).
- Maintain data, records and statistics relating to own HR area: TNA documents, training calendars, schedules, invitation and attendance data, staff leaner days and training evaluation.
The Ideal Candidate:
Education & Qualifications:
- Bachelor’s degree in human resource management or a Business-related field (required)
- Professional certification i.e. Diploma/ Higher Diploma in Post Graduate Diploma in HR General or a specific area of HR
- Master’s degree in HR Management or a related field (added advantage)
Experience Required:
- Minimum of 5 years’ experience in Human Resources
- At least 4 years in Learning and Development
- 1 year in Talent Management
- 3 years of experience in:
- Customer Service
- People Management
- Relationship Management
- Project Management
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Applying Instructions
enior Manager, Learning & Development
Kenya
Job Description
Key Responsibilities:
- Leads and or coordinates own staff team and other people (trainers, internal line trainers, external trainers, training facility management) involved in training delivery (Execution, Performance, Learning and Development, Recognition, Disciplinary and Grievance Handling) relating to assigned business portfolio.
- Develops Learning, Development plans, and budgets relating to the assigned business portfolio within the overall department’s plans and budgets.
- Manages the development and execution of Training Needs Analysis (TNA), training calendar, training delivery, training curriculum, aides and tools (review/ research, acquisition/maintenance) relating to assigned business portfolio.
- Designs and ensures the delivery of training academies/courses/programs relating to the assigned business portfolio.
- Develops &/or reviews and maintains training curriculum, content, materials, documents, manuals, aids, tools, and media relating to assigned business portfolio.
- Manages the budget relating to the assigned business portfolio within the approved Learning, Development, and Talent budget.
- Develops, manages, and maintains relationships with internal and external customers/stakeholders/suppliers relating to assigned business.
- Data and record management of TNA documents, training calendars, schedules, invitation and attendance data, staff learner days, and training evaluation.
The Ideal Candidate:
For the above position, the successful applicant should have the following:
Education & Qualifications:
- A bachelor’s degree from a recognized university is required
- Professional Qualifications: Certificate /Diploma/ Higher Diploma in HR General, or certification in instructional design/Master Trainer is requiredA
- Master’s Degree in HR Management OR a business-related field will be an added advantage
Experience Required:
- Minimum of 5 years' experience in Human Resources
- At least 4 years in Learning and Development, preferably within financial institutions.
- 1 year in Talent Management will be desired
- 1 year in Project Management
- 3 years of experience in:
- Performance Management
- Customer Service
- People Management
- Relationship Management
- Project Management
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Job Info
- Job Identification4795
- Job CategorySenior Management
- Posting Date09/23/2025, 03:31 PM
- Apply Before10/07/2025, 11:55 PM
- Degree LevelBachelor's Degree
- Job ScheduleFull time
- Locations