• This role supports the company’s human resource strategy by assisting in talent acquisition, learning & development and performance management. The incumbent will help source and engage potential candidates while contributing to the implementation and evaluation of development programs.
• Key responsibilities include providing administrative and logistical support for talent acquisition efforts, ensuring a positive experience for candidates and hiring managers. The role will also involve assisting the learning and development team with various tasks to support HR functions.
• Additionally, the role holder will provide support to employees and line managers in the performance management process, helping to address system-related inquiries and ensuring smooth operations. This position is an excellent opportunity to gain hands-on experience in HR and contribute to the growth and development of talent within the organization.

Talent Acquisition

• Responsible for attracting, evaluating, and hiring from a diverse pool of recent graduates and experienced talent.
• Support to analyze and report on recruiting metrics.
• Implement creative recruiting strategies to reach prospective applicants.
• Liaise and maintain relationships with stakeholders (HRBPS & Line Managers) to come up with recruitment & onboarding schedules.
• Ensure a positive candidate experience for all applicants by responding to inquiries from prospective applicants timely and professionally.
• Receive and record job vacancy information from HRBPs.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Utilize and understand recruitment technology systems (i.e. Taleo).
• Support in the implementation and management of HR systems.
• In liaison with the HRBPs provide recruiting support in interviewing, selection processes, offer management, process documentation, compliance management, and status communication with candidates and hiring managers.
• In liaison with the HRBPs, contribute to handling recruiting functions such as interview management, correspondence, background screening processes, pre-employment screening, offer letter preparation, and facilitation of new hires.
• Onboarding
• Implement the onboarding program for all new hires.
• Welcome newly hired employees and ensure a great employee experience throughout the onboarding journey by managing the end-to-end onboarding process.
• Prepare and distribute onboarding welcome gifts.
• Craft and send communication to the business with information about new staff announcements (both in the regions and in country) and internal appointments.
• Schedule and co-ordinate onboarding presentations by liaising with different facilitators in the various departments.
• Serve as the primary point of contact for hiring managers and newly hired employees.
• Acquiring feedback on the onboarding process through the utilization of the onboarding survey and constant use to improve the onboarding experience.
• Create and launch the onboarding survey and ensure employee and manager satisfaction.

Learning and Development

• To support the development and implementation of all aspects of the Organization’s training programs, policies, and objectives to develop and maintain effective employee strength.
• Support in the measurement of the total effectiveness of all learning and development programs.
• Provide proactive tactical support to the Learning Lead and the Head of Talent and Capability.
• Support the Learning Lead in the delivery of the annual training calendar to key stakeholders.
• Organize and Co-ordinate ongoing training and development activities.
• Maintain knowledge of learning and development, instructional design trends and developments, and understands how evolving technologies and trends should impact the design of instruction.

Performance Management

• Coordinate performance review schedules and communications.
• Support employees and managers with tools and processes.
• Track progress and ensure timely completion of reviews.
• Maintain accurate performance data and generate basic reports.
• Assist in goal-setting, feedback collection, and review logistics.
• Ensure confidentiality and compliance with HR policies.
• Talent Management
• Supports in the implementation of the talent management frameworks including succession management to consistently identify and assess talent by leveraging best practices in approach and delivery.
• Support in reporting Talent Management, its progress and impact to both the business and the HR Team.
• Delegated Authority: As per the approved Delegated Authority Matrix.

Knowledge, experience and qualifications required:

• Bachelor’s Degree in a Business related field
• Diploma in Human Resource Management and / Certification in CHRP.
• Must be a member of IHRM.
• 3- 5 years’ experience in generalist human resources management, experience in supporting Talent Acquisition, Performance management and Learning and development will an added advantage
• Excellent interpersonal and communication skills.
• Able to work effectively in a multicultural environment.
• Attention to detail, organized, proactive and has the ability to prioritize skills

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