Junior Account Manager at Centiwise
| Location | NAIROBI, Kenya |
| Date Posted | February 20, 2026 |
| Category |
Accounting
Banking Communication Management Operations |
| Job Type |
Full-time
|
| Currency | KES |
Description
We empower features that help your business grow. No matter where your customers are, we help you to accept global debit and credit card payments for all card brands and local payment methods in Africa and beyond.
Junior Account Manager
The Junior Account Manager will be responsible for managing existing accounts and onboarding new clients. The ideal candidate will have a strong understanding of the payments ecosystem and be able to maintain client relationships while driving account growth and retention.
Responsibilities
- Manage and grow relationships with existing merchants and enterprise clients
- Serve as the primary point of contact for client inquiries and escalations
- Onboard new clients and coordinate integration with technical teams
- Monitor account performance, transaction volumes, and revenue growth (KEY)
- Identify upsell and cross-sell opportunities (KEY)
- Ensure high levels of client satisfaction and retention
- Work closely with operations, compliance, and tech teams to resolve issues.
Requirements
- Minimum 3 years’ experience in the payments industry (PSP, fintech, banking, or related sector)
- Strong understanding of payment methods (cards, mobile money, bank transfers, etc.)
- Familiarity with API-based payment integrations
- Experience managing merchant or enterprise accounts
- Excellent communication and stakeholder management skills
- Ability to interpret transaction data and performance metrics
- Strong problem-solving and organizational skills
jobwebkenya
Applying Instructions
The post Junior Account Manager at Centiwise appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The Link : Junior Account Manager at Centiwise